Sweet Shack

The waffles and milkshakes Are amazing!! And the ice cream was just perfect. The lady on the phone was really lovely too. Defo ordering again

Had a burger and chips, White kiss waffle and white chocolate shake, the lettuce in the burger was far from fresh, it was disgusting and went in the bin, the milkshake was nice, the waffle was nice but the fruit on top was vile. Won't be ordering from here again unfortunately

Milkshake was melted, asked for a ripple with it never got one. Multiple pieces of wrappers in my milkshake. Sundae was completely melted with lumps of Nutella throughout. Definitely will not be back.

Took my kids for a treat, absolutely horrendous place! Waffles served freezing cold and staff were very rude and seemed hurt when it was brought to their attention. Told us to deal with it. Wouldn't ever take my kids back there. Not even worth the 1 star!

Burger meal deal good value and shakes and waffles are delicious. Staff know what they are doing and everything made freshly to order. Very good.

Awful and overpriced, ordered two cookie doughs and received the smallest amount of cookie dough that tasted awful! Avoid, there are so many better dessert places in Kilmarnock!

So i hate leaving bad reviews but I believe positive criticism may help, their has been ample reviews left about deliveries being cold and late which clearly haven’t been rectified! as the same mistakes are still happening which should have been resolved we waited two hours for two burnt cold waffles and customer service skills from the girls are non existent which is really disappointing frim another business owners point of view, kooshys is a new place that has never any problems is it not advisable to keep customers happy so their returning not spending money In Other franchises and going elsewhere ? I’m appalled at the service here after five seperate occasions of poor service we won’t be back sorry

Just had the cookie dough delivered. Paid well over £5 for it and its a tiny amount and very grudged by the looks of it. Tastes well enough. Milkshakes are okay but none more than that.