Fareham Leisure Centre

I booked for family swimming sessions for 2.30 on 15/08/23 via the phone and when I came to the centre they said whoever had booked it had booked us in for 11am accidentally. The receptionist contacted the duty manager Amelie who radioed to say there was nothing she could do and I insisted she spoke to me in person.Reluctantly she came to reception and was extremely rude telling us there was nothing she could do except offer us soft play tickets.My son then began crying his eyes out, as did my friends children as they were all ready to go swimming.She refused to allow us into either pool, refused to give me the name of the manager or the date of when they were in again. She was rude, abnoxious, unprofessional and kept telling me what she CAN'T do for me instead of what she COULD do.We want to cancel our swimming membership and I will NOT be reccomending the centre. I'm absolutely appalled.

Website incredibly difficult to use. Award winning centre bit of a joke looking at it. Based on the other bad reviews I’ll be avoiding this place for sure

I've been a member of Fareham gym for 7 months and have found every visit great. I regularly use the gym, studio for classes like pilates and yoga as well as the swimming pool for length swimming and public swim. The staff are friendly and accommodating. There is a cafe on site too which serves lovely breakfasts and lunches as well as a selection of cold and hot drinks which are all reasonably priced and high quality. All together, it's a brilliant leisure centre.

Impressive, a fleeting visit to the gym. The guy's on the desk were polite and helpful. The gym is in good condition and clean. The polar opposite of Amersham, which is filthy.

Only used the swimming pool; sauna & steam room. Everything was clean and fine. The changing room and showers are functional. The car park is on site, large and close to the facility. Will visit again.

We keep giving Fareham Leisure Centre the benefit of the doubt, over and over again… Both our sons have swimming lessons there. We’ve had no end of complications.Firstly, their online login and app are appalling to use and in no way intuitive. Because we’ve got three people (myself and my two children) registered under one account it’s meant I’ve never been able to use the app because it can’t cope with multiple users. Surely this can’t just be an issue affecting our family? I’m surprised Everyone Active haven’t got their website/app designer to fix such a poor design.It is also not immediately clear how to move a child from one class to another and the reception refuses to do that for you as it’s ‘policy’ not to. I believe they’ve recently changed the process of moving children up from one class to the next but it’s taken years of frustration to come about.The boys had a fantastic swim instructor on Sundays but she’s changed her working hours and we’ve since had several months of different instructors and cancelled lessons. My three year old has felt the effect of this greatly as none of the instructors know his abilities and the inconsistency is preventing him from making progress.After yet another cancelled class this morning (with an hour’s notice), I tried to book us in for a family swim this afternoon to make up for the lost time in the pool, but the website no longer lets me sign in at all, even after password resets. I’m not holding my breath that I’ll be able to book at reception but I guess I’ll be giving them the benefit of the doubt yet again.With a heavy heart, I’m going to have to start entertaining the idea that it’s time to start looking for a new swim school.

Thinking about a soft play party? I wouldn't bother. This was the worst experience ever. Party organiser was a no show. Room was dirty. Kitchen staff were going to just put the food out and leave it out for an hour as the kitchen was closing at 4pm.We had the nice big room 2 booked, only to be told we'd been gazumped by a rock up party that wasn't actually a rock up party and didn't start until nearly 2 hours after hour booking. No surprise that room was sparkling clean. Our smaller room was insanely hot.As for the dairy and nut allergy they said they could cater for. No food was labelled and 2 children had to go hungry. Staff on reception were asleep every time you had to come in or go out with heavy boxes.Go somewhere that caters for children and allergies and that actually cares about you.

Has a fab climbing area and a soft play.

Weekend Swimming Pool is great for oldies & grandchildren together. 1st time using clean pool. Staff excellent,helpful in every way including disability hoist to get me in & out after a lovely hour. Wish 1 chaning room had a shower for wheelchair users, but still a great time to had getting fit, floating about or just having fun!

Went swimming with my little one. they have a great little splash area here and a teaching pool completely separate to the adult pool. The family area and showers clean good facility