Hi-Spec Design

If you are looking for a high spec kitchen appliance, Hi-Spec Design is the place to go and Lucy could not have been more helpful from start to finish. We are extremely happy with our stunning new Gaggenau 400 series oven. Couldn’t come more highly recommended 5* all the way.

I have worked with Lucy at Hi-Spec Design Multiple times now on several projects and she has been an absolute pleasure every-time to work with. She is always honest with lead times and guides you well with products. Wouldn't work with anyone else, she is our kitchen fairy. !!

It’s rare that you find companies who surprise you when it comes to great service. However, our experience of working with Lucy and her team at Hi-Spec was excellent from start to finish. I did a lot of research when purchasing our Gaggenau appliances for our new kitchen – contacting upwards of 10 suppliers. Hi-Spec were by far the best in terms of product knowledge and their prices were surprisingly competitive. Lucy was able to provide excellent advice in terms of how to combine the various appliances we purchased: fridge, freezer, oven, steam oven and hob. Hi-Spec were professional, diligent, courteous and very accommodating throughout the whole process even weeks after delivery of the appliances. A great experience all round – I would highly recommend them.

Lucy provided a super service during the lock down period , from initial contact, to delivery of our lovely Gaggenau kitchen equipment ,all on time and at a very competitive price.We would thoroughly recommend Lucy and Hi Spec Design and will definitely use them again .

Lucy was fantastic from beginning to end. Flawless customer service. Great on price, adjusting delivery and overall execution. Simply perfect. She also saved me from making mistakes as to which kit we needed for the self-extracting hob.

If you're reading this review to feel confident about dealing with Hi-Spec Design, you've come to the right place. I contacted Lucy at Hi-Spec recently as I was looking to purchase a whole suite of Gaggenau and Miele appliances for my soon to be installed new kitchen. Am I glad I did! Not only did Lucy quote me the most competitive prices I had been offered anywhere, incredibly during the order period a number of the products had been discontinued and replaced with higher spec models (no pun intended) and Lucy was able to offer me the new appliances at no extra cost - brilliant! Lucy even arranged a long distance courier service to me at very reasonable cost - I'm based in the North East of England so don't let distance put you off. If you are looking to deal with a Company who are professional and do what they say, when they say and whose prices are very competitive, give Lucy and the team a call - you will be glad you did.

Lucy was so very helpful. Even though I was simply an appliance customer there was no lack of customer concern, care and support. In this difficult global climate with uncertain lead times, Lucy did everything to make sure my appliances were on track. I was so impressed that she took the time to deal with MIele customer care on my behalf. So flexible too in dealing with my indecisive nature too!

I cannot recommend this company highly enough. They went to every possible length to take us through a very thorough design process and ensure we received a fully tailored and competitively priced (but extremely high end) kitchen. Their project management went far beyond the call of duty. I am a designer sourcing kitchens all across the country and Hi Spec Design are a league above the rest. It is most refreshing and I will definitely be returning. Thank you so much to all of your wonderful team. Wishing you every success for the future.

We bought two Miele appliances from Hi-Spec Design. Organization and quality of service absolutely amazing. Lucy Bates was extremely helpful and appliances were delivered in one week after we placed in order.Also prices were less then I was quoted directly from Miele company. Thank you very much Lucy for caring and all information we had.

I sourced some of my Miele and Quooker appliances from Hi Spec Design and the prices were significantly cheaper than online. The service from Lucy Bates was exceptional, kept me in the loop every step of the way. Highly recommended getting a no pressure quote from them. My brother and his wife had a similar experience. Delivery also at a convenient time.