McDonald's
1898 Reviews
$$$$$$
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- Sunday12 a.m.–9 p.m.
- MondayClosed
- Tuesday8 a.m.–12 a.m.
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
About the Business
McDonald’s UK |
Contacts
Call Us
01634713677
76 Commercial Rd, Rochester ME2 2AD
Hours
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- Sunday12 a.m.–9 p.m.
- MondayClosed
- Tuesday8 a.m.–12 a.m.
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible car park
- Wheelchair-accessible seating
- Wi-Fi
- Kerbside pickup
- Dine-in
- Takeaway
- Coffee
- Vegetarian options
- Breakfast
- Dinner
- Dessert
- Seating
- Toilets
- Family friendly
- Groups
- Good for kids
- High chairs
- Kids' menu
- Late-night food
- Lunch
- Casual
- Outdoor seating
- No-contact delivery
- Parking
- Good for kids birthday
- Counter service
- Free parking lot
- Fast service
- Drive-through
- Quick bite
Recommended Reviews
Craig Hazell
21.03.2024
McDonald's
I've had multiple experiences at McDonald's where my orders have been consistently incorrect, and it's become quite frustrating. It seems that they often forget to include items I've ordered or make mistakes with my order. This has led to a lot inconvenience and upset with my family. While I understand that fast-food restaurants can get busy, it's essential for McDonald's to improve their order accuracy to provide a better customer experience.
Alan Richards
13.03.2024
McDonald's
arrived 10.30 for drive through.Waited until 11.00 to finally make my order only to be advised it was now lunchtime menu.Had to explain 3 times that I had been queueing for 30 mins to make an order and finally agreed to process my order.Took another 20 mins to collect my order by which time food was cold.No opology ,shocking service and manager was not available to speak with me.For such a big company no idea of care about customer service.There was lots of things you could do to ease the situation but from a customer point of view no effort was made.Shocking will never return
ANoutdoors Alexander Newton
06.03.2024
McDonald's
Worst macdonalds ever, lack of staff, lazy staff, dirty, food always cold when ordered from drive through drive through or take away. Just shocking avoid!!!
Anita Piller
09.02.2024
McDonald's
We had a really great time today. Paula and Chenai were super kind and helpful. They did not only keep the whole restaurant clean and tidy but they were also lovely with the children,kept them all entertained .thank you!!
Tom C
01.02.2024
McDonald's
Find this particular restaurant gets increasingly worse every time I go there. Instore and delivery. I see no leadership from managers in this place. Always crew shouting at each other and complaining about one member of staff or another. Accuracy of orders is sketchy at best. A store overwhelmed with delivery orders and poor customer service.
N
26.01.2024
McDonald's
This place is rubbish. Don't for love of all things good do not order a delivery from here. It WILL arrive cold. Chips cold. Burger cold (not even warmish). Mc flurry melted.They seem incapable of organising themselves enough to prepare food when delivery driver is there or at least when they know they're close, but no... they would rather leave the food on the side for an hour and then send it to you stone cold and expect a smile from you. Definitely give this one a miss
neil stevens
15.01.2024
McDonald's
Parked in collection point 2 and waited for 25 mins. Once they came out in to the car park, they walked around looking for me with my order. Maybe look for collection point 2??
Sharon Doherty
07.01.2024
McDonald's
So many orders to be delivered, my food has been just about warm on any occasions. It's McDonald's, a snack, not a meal. Ok as a treat every now and then. Staff are nice, but service is slow...
Christopher Strachan
29.12.2023
McDonald's
Drive through order, drove 3 minutes home to eat. Staff at service were lovely and polite. Unfortunately the food was sub par even for fast food standards. The burger was just about edible but opted to stay safe and avoid. Really gutted about the fries as they’re almost always a safe option. Never had fries like this from McDonald’s, it’s as though they’ve been sitting for a few hours and then fried again? Hard to explain but inedible. Quality checks possibly need reviewed
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Map
76 Commercial Rd, Rochester ME2 2AD
McDonald's