Vue Cinema Thurrock
2343 Reviews
About the Business
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Contacts
Call Us
03453084620
Lakeside Shopping Centre, West Thurrock RM20 2ZW
Hours
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Wheelchair-accessible entrance
- Wheelchair-accessible lift
- Wheelchair-accessible toilet
- Wheelchair-accessible car park
- Wheelchair-accessible seating
- Toilets
- Good for kids
- Food
- Restaurant
- Live performances
- Assisted listening devices
- 3D movies
Recommended Reviews
Andrea Gibbons
07.03.2024
Vue Cinema Thurrock
Nice cinema, would not bother with vip seats again as they were uncomfortable, cheaper seats at the front were less used so looked more comfortable. Good view from any seat we were in screen 8 which was small and comfortable. Good facilities, clean toilets friendly staff. Did not purchase food so cant comment but looked expensive.
Abbigail
02.03.2024
Vue Cinema Thurrock
The staff were friendly and happy to have a chat and answered all questions with a smile, particularly a gentlemen with dark hair in a suit and ear piece. The toilets were clean and nicely decorated. The seats themselves were fairly comfortable although I'd recommend going in early to be able to clearly see the chair numbers/letters as I walked in during the trailers and was unable to read where I was sat. Wheelchair accessible with ramps and stairs. The food is pricey with little options so I'd suggest bringing your own snacks although the tickets were insanely cheap! Would come again!
Sandra S
28.02.2024
Vue Cinema Thurrock
Easy to park. Disability spaces available. Helpful staff. Comfy recliner seats. Clean overall. Food a bit expensive but overheads need to be paid, otherwise there would be no cinema. Tickets for film I think were good value, surprised at the price. Would definitely go back, even though it was a 1 hour drive each way. An added bonus, there are plenty of eateries for a bigger appetite. Overall a nice evening
Abdullah Riaz
01.02.2024
Vue Cinema Thurrock
Obviously there are pro and cons. Prices are as low as 5 GBP for seating in front. 2D Screen is good and compare able to other cinema. We found it very busy as compared to other cinema. But it needs some attention as not very clean and seats needs to be re-done.
Emmanuel Afoke
30.01.2024
Vue Cinema Thurrock
The staff were actually very friendly! so no complaints there. However, the facility was absolutely appalling. I even paid extra for the premium 'VIP seats'. The place was in a state filled with litter, the chairs looked tired and there were parts of the chair damaged. Couldn't even really focus on the film tbh.The cinema needs a revamp and needs to be maintained properly. Also the hotdog tasted like it have been sitting there for hours on end. I literally took one bite and left the rest of it
Vanessa Francois
25.01.2024
Vue Cinema Thurrock
Extremely disappointed with the service I just received. I went to the counter with my two children to order snacks for our film. The young woman that served us was rude and unhelpful when i asked questions, it was as if it was a chore for her to answer. In the end we didnt even get the food we asked for because she allowed it to be taken by jer colleague after i had already asked for the last 2 hotdogs for my children.It seems that it is becoming more and more acceptable for poor service to be the norm so I hope that this review will be seen and members of staff given more extensive training. Treat every customer like a mystery shopper.
Clive F
12.01.2024
Vue Cinema Thurrock
Free parking available near by. I went for a 9pm show on a Saturday night so it was a packed theater. Tickets very cheap at around £5-8. No beer on tap, that was disappointing. The hall was a bit hot too. Don't know if the air-con worked. But for a fiver, it's fine. Screen needs to be physically cleaned though.
Maria Grant
21.12.2023
Vue Cinema Thurrock
Good range of films. Cost £5.99 for cheapest seats. None of the automated ticket machines working so a bit of a queue to buy tickets. There were two girls selling tickets and making drinks but did this very efficiently and queue soon went down but this was lunchtime so may not be so good when busy. Good range of snacks. Comfortable seats. This was my first visit and I would recommend it.
De Ryc Rr
19.12.2023
Vue Cinema Thurrock
The atmosphere and experience is a little bit dull and boring. Popcorns are typical of those that you find in most UK Cinemas, tasteless and rubbery.I love the elevated seating positions and the large cinema screens. Isles and seats are laid out in a simple format.I still have an issue with the inconsiderate minority that elected to have their phones vibrating and constantly on their phones during the films.
Tom Durrant
16.12.2023
Vue Cinema Thurrock
Unfortunately this place has gone down hill over the past few years. Some staff are friendly and tickets are relatively cheap but at the expense of cleanliness. Some theatres are in need of repair (missing arm rests etc) and often not cleaned properly and the male toilets also often smell of stale urine. A shame as these things could be easily rectified.
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Lakeside Shopping Centre, West Thurrock RM20 2ZW
Vue Cinema Thurrock