Drop N Go Ashford

Our family use 'drop and go' for our elderly parents laundry. The service is excellent! The washing is picked up in the morning and delivered back late afternoon. The staff that come to the house our friendly and polite and make a point of speaking to our elderly father who is housebound, even though the washing could be dropped with the person at the door. It is reassuring to know that not only does the company have excellent customer service, a quick turn around of their work, they are trustworthy and do really care about their customers.

UPDATED disgusting customer service from the owner!!! Appalling.Was basically called a liar because they didn’t believe I paid when I dropped the washing off because THEIR staff member didn’t write “paid” on the ticket. Having then paid to get my washing back, and realised I could log on to my bank on my phone, I showed my bank statement with the money leaving my account as I said it had, I didn’t even get an apology I was just told “I dont know how to do refunds”. So they now have £18.50 of my money to go toward my next wash. Which they will need to figure out how to give back to me as I have just checked my washing while putting it away and four of my cotton t-shirts and polo shirts are so badly stained and marked they are unwearable.I have been back to show them the ruined garments. Absolute and complete lack of concern. Firstly the lady said she couldn’t see the marks, then suggested they were barely noticeable, then moved on to suggest they were like that when I took the clothes in, basically not even a suggestion that they may have caused the marks. Disgusting customer service.Utterly appalling. If I could give 0 stars I would.

Excellent service. Did a huge bag of towels and sheets at reasonable price and dropped off at my address as they were passing.They do pick ups and drop offs at some locations and very helpful.Would definitely use again.P.S. have used them several times since. Still great.

Charged £40 and was returned ‘ironed’ clothes in a worse condition than before. When messaged the manager the reply was: it’s can’t be us but we give you £3 refund. Just avoid the place if you don’t want to be disappointed.

Took in a black bag of washing, wasn't prepared for a £36 charge. Must have been a lot in it. Other than that no complaints.

Perfect used several times why we was renovating our kitchen and had no washing machine very nice ladies and was ready for me to collect on the stated day ! £15 for a sack full .

Been using Drop N Go for awhile now, absolutely amazing service & a very fair price. Amazing attitude across the board with all of the staff & so accommodating! 10/10!!

Extremely helpful and friendly staff. Very efficient and great service. They also offer collection and delivery at no extra cost. Highly recommended

Excellent service! Called up at 9am Saturday morning as I needed some duvets cleaning. Was told that they could be cleaned and dried for next day but they would try and squeeze in the job sooner. Dropped off everything before 9:30 and then had a call just after midday to say that everything was cleaned and dried. Both duvets were very clean and dry. Thanks for the prompt service!

Located near Ellingham Industrial Centre. If you don't live locally to them it be difficult to access them without a car or taxi. They have reasonably priced service and keep up with their word. Simple turn up and drop your products then for next day collection . They didn't manage to get all the stains out but 95% was completed to a good standard