Unity Doors Ltd

Ordered an external back door - great service and quick delivery. Great quality and gave us advice on exactly what we needed. Would highly recommend!

Customer service isn't very good. We had a problem with a door and its still not be resolved. A member of staff from Britdoors came to our home to see how bad the door was and promised to get us a replacement door. They have now gone back on this and want to change one side but leave the damaged lock in place even though its been put under a lot of pressure over the last few months and has physical signs of damage. They just don't want to deal with problems and get the door replaced as it should be. I wouldn't recommend Britdoors, The composite door we have is bent and is 1cm out at the top leaving a draft entering the building, in the winter with the heating on the door actually bent in further allowing us to see clear day light through the gap it had created. I think the next logical step for me is to involve my solicitors to seek a refund as its not fit for purpose and to find another manufacture. Not happy, went with a local firm to support local jobs, feel totally let down. I wouldn't event give them a 1 star rating but the review applet requires a minimum of 1 star in order to post. Attached is an image of our door, in this image the door is closed and the lock engaged, its appalling at best.

Extremely please with the quality and look of my new Front Door from Unity Doors, lets so much more light into our hallway.Excellent service from start to finish, would highly recommend although the door does that itself!!

Always a quick offload.

Quality of door and fitting very poor. I have had water and very bad drafts coming in through the back and front doors. This has been going on for over a year now.The gasket was coming away I had gaps where drafts was coming in. Gaps around the lock that I could see the house opposite me roof. The manager has told me they can’t do anymore and pass the problem back to the company who got them to do the job. I recently had another company to look and he said poor quality of door and bad fitting.IWould not recommend this company stay well clear. Unity doors it was not booked under my name as I said before and it was passed back to the company who got you to do the job. Calling you want resolve the problems I’ve been having as I’ve called you before and spoken direct to Richard and also the manager standing In for Richard who told me can’t do any more and I’m to contact the company who got you to supply and fit them. I’ve had your fitters come back about six times and door is worse now and your final fitter was one of your best ones. He’s was so good my back door is now got water coming in. So unity doors had enough opportunities to sort the problems I’ve been having with my doors.

We recently had the pleasure of getting a brand new front door from Unity Doors, and From start to finish, they were amazing.First and foremost, the service we received was nothing short of exceptional. The Unity Doors team was friendly, knowledgeable, and incredibly helpful throughout the entire process. They took the time to answer all of our questions and guide us through the selection process, making sure we ended up with the perfect door for our home.What really blew us away, though, was the speed at which Unity Doors turned this project around. We found ourselves without a front door (long story) and were in a bit of a predicament. While other companies quoted us an agonising 8-week wait, Unity Doors stepped up and delivered our new door in just 4 weeks! It's not often you find a company that exceeds your expectations when it comes to timelines, but Unity Doors did just that.Our new front door is absolutely fantastic. The craftsmanship and attention to detail are evident from the moment you lay eyes on it. We've had numerous compliments from friends and neighbours about how stunning it looks.But the real testament to the quality of Unity Doors' products came from an unexpected source. When the fire brigade paid our home a visit whilst we were on holiday and had to break down the old door (also from Unity Doors) they said was the hardest they had ever had to break down (false alarm and everyone was OK). That kind of durability and strength speaks volumes about the quality of these doors and gives us an incredible sense of reassurance and security.In summary, we couldn't be happier with our new front door from Unity Doors. The outstanding service, speedy turnaround, exceptional aesthetics, and top-notch quality all combine to make this an experience we would recommend to anyone in need of a new door. Thank you, Unity Doors, for making our home safer and more beautiful!

We purchased a lovely brown door with all the features we required. Good customer service and the delivery driver was friendly.

I do not recommend.