Queensway Clinic

The woman I saw at STT IN Queensway, Milton Keynes was a complete fraud and lied to me (and to her manager - at that time before her manager retired) for about 2 years and I'd been making slow positive progress on my own up until seeing her and finished up wishing I was dead after seeing her.The last day I saw her, as she turned her back towards me and began walking away, she said to me, hum

This service has caused me more issues than it has helped, the manager Scott Ayres sent out a client’s personal information to me and has failed to help with a complaint regarding another member of staff. The lead Clinical Psychologist has been on long term leave and no one ever gets back to me. I was incorrectly diagnosed by two psychiatrists who saw me together after two, hour long sessions but I have had no therapy and now I am tarnished with a label on my medical records which has changed the way doctors talk to me. I was told that this would be removed but it is still there. I have been on the waiting list for 18 months this time round after dropping off their list before whilst waiting for a year. Once again, I have emailed and called and no one ever gets back to me. This service is a disgrace, the people that need therapy the most and can't afford to go privately are treated appallingly. I am lucky as a therapist myself to have tools and techniques that I can use, however I cannot talk to myself about my mental health and past trauma. We all need someone to hold a safe space for us when processing certain experiences. I wonder how all the other people who have been through horrific experiences which haunt them today deal with things when they don't get any help from you? This service needs to be reworked and made efficient for services users, I am aware of financial restraints but this is down to more than money this is pure negligence.

Good place.