DFS Derry Londonderry

My mother paid almost £4000 on a leather 3/2/1. 3 years down the line and the leather" is rubbing off (only ever been cleaned with the cloth purchased from store) and parts of the frame hanging off. What makes me mad though is the atrocious customer service

Large, bright sofa and suite store at Crescent Link Retail Park. Lots of free parking. Good selection of sofas but the majority of them are fabric rather than leather. Helpful sales assistant without the usual pressure.

Great place to go look for a sofa manager so helpfull spent plenty of time with us talk us through everything

Very nice staff. Unfortunately the delivery experience was appaling. Waited two months only for delivery to be cancelled twice the day before delivery. They also seem to do something where they don't call you but send you a text to say they tried. Then you have to call their call centre. Very frustrating.

No staff come over to us but a family ( looking better dress then us ) because we was in homebase and remember about dfs after picking new paint for our living room to see. We saw one we like we stood beside it saw No one was they .Then we saw member off staff they saw us turn they heel the another way and then the family better dress that us they walk over too them spoke to them we waiting once that was finished Started fixing things saw us still waiting( maybe commission was enough). We walked out if they didn't have the manner to come over why should I spend my money. So we went to X cat the same day spended my Money thery

I take it this DFS in Cresant link don't want any sales as they cant seem to open their doors at 10am should change their opening hours to 10:30

Believe it or not it was awesomeGreat selection of sofa's decent range of pricesSale items reasonably discountedFantastic staff but then Derry people are hard to beat and I'm not from thereHonest conversations, welcoming attitudes and cheery dispositionsThe young lady sold us 2 sofas with no hassle and plenty of craicI/we would highly recommend

Excellent customer service from Lee. Thanks. Lots to pick from, and the guys in there know their stuff and are very, very helpful

Just after purchasing again,online sale. Great quality and brilliant to deal with.