Strathmore Travel

Our Ireland Tour 27.08.- 02.09.22 didn't get off to a good start after one of the guests used the toilet for a non-fluid function, thereafter we were instructed not to use the toilet at all! (except on the last day) The Hotels were clean and meals were good. On the 01.09. we arrived at the Stena Line Port at 08:15 h only to see the Ferry leaving. The driver claimed he had been given the wrong time of departure from his Company and they couldn't be contacted, but he would try to get us on the next Ferry at 15:00 h. We were involantarely left in Dublin to our own devices till the Stores opened. Our Driver tried to make up for lost time, arriving in our overnight Hotel at 22:30h where soup and Sandwiches were supplied. The driver left informing us that breakfast was at 08:15 h but no information of the departure time. The communication between Driver and passengers was basic.

Excellent driver called Stuart that is all I can recommend about the trip to Orkney. We were put in a different hotel the first night because of overbooking. It was appalling and dirty. The food was look warm and disgusting. Arrived at Stromness Orkney to an even dirtier room. The bed side light didn't work and there was no milk. The only thing for dinner was watered down leek and potato soup luke warm. Pasta luke warm and watery some of the pasta undercooked. After a long trip it was all self service but no one cleared the plates between meals. No water available on tables. No napkins or side plates and no other choice of food. The staff were depressed and untrained however I had to feel sorry for them as they hadn't a clue what to do. Then it was discovered you could not have a glass of wine with your meal as the owner was Albanian and did not approve of drink although he was never around I was told. I will not be having another holiday with Strathmore and would not recommend them. I also had to pay an extra £100 for a single room. These kind of places make me embarrassed to be Scottish and put our visitors through what we have had. Disgusting all round. I don't see any replies to the complaints. It was so bad one man was taking pictures and previous guests ate out.

Where do I start! OMG, I am still in shock after returning from a bus trip to Nethybridge! Never in my life have I had to stay in a hotel as dilapidated and absolutely run down as this. The booking was for 4 nights and we (party of 4) all decided to go home, after one night, following news of a family member,s hospitalisation. The food was disgusting, inedible in fact! Upon contact with customer services, I agree with another review, they were extremely rude, and gave no apology whatsoever for our dilemma, except to tell us to contact our travel insurance company! Thank you Strathmore Travel for the worst experience ever, only cost us £1600 for one nights accommodation and a disgusting meal, had to make our own way home at our own expense too! Only good thing was the lovely driver Stuart, hats off for his compassion and understanding of our situation. Don't use this company, they are the worst! Shame on you Strathmore Travel, if I could give a Zero star I would!

Recently on Scotlands Outer Hebrides tour. Highly Recommended. Everything was great, including the weather. Hotel in Stornoway was lovelyAll other guest's were lovely the coach driver Allan was greatThis was our first coach trip now looking forward to our next

Great day tour to Dunbar and north berwick driver Jordan was great too as was the high tea, well done to all

Strathmore trip to ireland last weekWonderful coach driver johnGreat hotel 12 Square belfast, wonderful food and serviceWill definitely be going another trip with themSorry hotel is 10 square belfast

Recently had a tour of Shetland and Orkney, very poorly organised would not recommend. Holiday was not particularly cheap we expected more for our money. First day to Thurso was fine but it went down hill from there. After travelling to Orkney too much time left on our own in a town that was closed for the evening on a Sunday,had to depart the ferry 8.30am after boarding the ferry at midnight the previous evening and 8.00am the final morning. The driver was very helpful and pleasant but had to rely on his phone sat nav, and had no knowledge of the tour.We received a £54 refund for the disgusting hotel room we were put in in Bucksburn Aberdeen. Asked for compensation and were offered £29pp off another tour, who in their right mind would want to travel with them again.Customer Service girl very unhelpful bordering on rude.