Lightwave

I purchased Lightwave sockets and switches for my house refurb. I wanted to get the latest tech where I could and thought Lightwave would deliver that. I made the purchase of x25 2 Gang 13A sockets at great expense compared with standard sockets. Unfortunately since they have been installed I have seen a very high failure rate on these units, in excess of 30% so far. Problems started just over a year following installation, I know it was around a year after installation as the warranty had expired. I'm saying this to advise, if you're thinking about spending nearly £80 for a socket, think about what happens if/when they go wrong. A 1yr warranty on a product that costs at least 3 times what a standard socket would isn't sufficient. The support from Lightwave is also very poor, the best they can currently offer is to sell me more units at a discounted price! This leaves me in the position of paying again for something that hasn't got a great track record or just swapping out the units as they go faulty for a socket that will likely last a lifetime.......

Been using Lightwave product in my own home for years and have been supremly suprised and happy with the quality and versatility of their products. Not to mention innovation. Not had any problems with orders and support. Highly recomended.

A premium product without a premium price! Lightwave works so well in my house. Fitted it all over and the best bit is, its affordable and retrofits into existing switches. Highly recommend.

Knowledgable team that are prompt at replying to queries. Thank you Euan.

We recently had Lighwave RF installed and very happy with the product.We had occasion to contact Tech Services for a minor issue and to seek advice. The response was near instantaneous and an effective solution was offered.We are very pleased with the company and the staff in Tech Services.

Big fan of Lightwave as a product - we have a comprehensive lighting set up at home and it is ideal for that. Great for setting moods, timers, away schedules, night lights (set to come on at dusk and off at dawn). Great company to deal with too - I ordered a couple of hundred quid's worth of products recently which it turned out I didn't need so I cancelled the order. Most companies would probably say tough luck