Campbell House

Very unprofessional, My partner has been waiting weeks after being assessed. Finally we got an appointment 3 weeks ago for today, I booked the day off so I could take her and support her.Today at 10:30, she receives a call saying her appointment in 30- minutes has been cancelled. now moved to a day I cannot take her and ruined her whole day today!Disgusting treatment especially when my partner is struggling a lot with everything going on.If you can avoid Campbell house then I would 100% recommend doing so.

Absolutely awful! Been on their system for 2 years and still haven’t received any treatment or medication. Appointments can take up 6 months, and then after one appointment you’ll find out your doctor has left the service! you then have to start the whole process again with a new staff member who will eventually leave.Impossible to get hold of on the phone, will ask to speak to the doctor assigned to my case, only to have the phone call transferred and ring out, without a voicemail!How can you possibly contact the doctors and nurses who are apparently looking after your case!Even if you do manage to contact staff you are told “Okay they will call you back”. Reality check, they won’t, I have been waiting weeks for a phone call, I call the service every week and receive the same response “Okay they will call you” and they never do.Shocking, if I could give 0 stars I would. You’d be better without them.

Receptionists better than anyone who works within the mental health practice.Receptionists actually make u feel welcomed to ring

I would give this place zero stars if possible. They are entirely unprofessional and don't deserve to have a medical license. My friend went in for an assessment today and all of their mental health problems were completely disregarded. They were told they're not actually depressed and that their symptoms of schizophrenia were normal." They were also told that they didn't have the illness because they completed exams in school. My friend was told they're just introvert and to go ask other people if they hear things because it's so "normal." They were also told that things aren't bad for them because at least they're not homeless or in the army. My friend left the place feeling way worse than how they were prior to going. I recommend finding a different service if you're looking for a place for mental health help and assessments."

My son has been left without medication for 3mths now. His meds were being changed, he came off old meds & has had nothing. He has rang numerous times a day for weeks, no return of calls!! My granddaughter had to stay with me through school holidays because of the state my son is in. They are supposed to help people with mental illness not cause it.

Do not use if you value your mental health, they'll make you worse. Had an appointment, didn't even see a real Dr, just a woman who took notes while looking at me like I was something stuck on her boot. Called a week later and was offered a choice of 2 different anti depressants. Didn't ever see a Dr, fobbed off.Use changing minds as they're so much better and really care.This place doesn't even deserve one star and needs a massive management and staff overhaul. There's people working there who have no place in the mental health sector.

Don't know what they are doing. Don't really want to help.If you can afford your own mental health care - do that.

Several months back and forth with them, kept being offered medication I told them on day 1 gave me untenable side effects. Flippant staff telling me to just live my life". Had to chase 3 or 4 times each time they promised to call by a date and failed to do so. Twice going to see them face to face

Im not Impressed with Campbell House at the moment. My 20 year old son was diagnosed with adhd at the start of last mth and he still not been started on meds. Iv phoned 4 times in the past 2 weeks and been told every time that someone will phone within 48 hrs. Its a joke . They tell people to get help with mental health and that but when u do they mess u around. The system has let my son down for to long now

I’m a long term patient in Campbell House, since 2008. My CPNs in the past were great — some better than others, but that’s normal. The depot team is generally amazing. Since they have the appointment system I don’t have to wait much. Originally I didn’t like the idea, but looks like it really works.I hadn’t spoke to a psychiatrist for a long time, but I don’t need to, as I take my medication and go for my weekly injection consistently and have very few side effects.My hospitalisation all the way through my 20’s was a result of not cooperating with the treatment. My mental health got worse as a result. Now I’m feeling happy and healthy. They found the right treatment for sure.