Footasylum Manchester - Arndale Shopping Centre

Good selection but service was bad. Girl kept going on about her break making us feel rushed. Also waited for a while to try on shoes and were left in a bit of a limbo

Yesterday I was in the store in Arndale just before they closed around 8pm and the young lady who was at the till , a blonde girl was very disturbed that they were getting ready to close but there were still people in the queue, she was verry rude with all customers .

Firstly, I found a pair of Lacoste white sneakers that I liked, clearly marked with a price of £37. However, when I proceeded to pay, I was shocked to learn that the actual price was £44. This misleading pricing is completely unacceptable and left me feeling deceived as a customer.To make matters worse, the manager who was called to address the situation displayed an indifferent and dismissive attitude. Despite the shoes being incorrectly marked, she insisted that I had no choice but to accept the higher price. This lack of concern for customer satisfaction is highly unprofessional and reflects poorly on your store.Transparency and proper customer service should be top priorities for your establishment.

Visited the store whilst in Manchester. The interior was gorgeous and I particularly like the really quirky changing rooms ... wish I'd have taken better pictures !

Beware Cowboys and rude.Ordered clothes £139, courier shows item delivered but there never been ,no contact number for Amazon shipping and they only deal with business not a customrer so I had to contact the retailer.I informed Footasylum straight away,they refused and said their Geo map shows item delivered,they cannot take it further as this is now a civil case not their responsibility. Refused to ask their courier to produce evidence of who signed for the delivery or even a photo evidence.Tracking shows delivered with receptionist, This is a house not an office.There is no way to contact them by phone and no help from rude customer service. No way to contact Amazon shipping.Lost money no clothes.I hope they go bankrupt in the morning and lose everything

Great service from Jessie (not sure how to spell his name) at your store today! You didn't have the shoe I wanted in my size, but he scanned a bunch of similar styles to find one I could try on. He let me try both shoes on, have a walk up and down and checked online to see if I could get the ones I liked on the website, resulting in an online purchase from me later in the day! Excellent customer service even though he knew I couldn't get what I wanted in store :)

Good customer service. Hv a nice choice of sport wear

Good eating place plenty of choice. Nice quality

I liked the shoes but the staff was unpleasantly rude.

The security guard is aggressive I was Christmas shopping with my 12 Yr son and wife the alarm went off but I show him receipt so clearly wasn't me but he started grabbing me and my son, there was no need at all I'm 40 year old disabled man out Christmas shopping with my family not a shop lift!!! Need more training or sacking from that job and will not come back to the store