Sheltons Solicitors

As this solicitors are very nice as i gust been in one time to get some thing signed and i would say that they are very good solicitors

Is is rare in my life that I have dealt with a company so incompetent. Long, deliberate delays to justify unnecessary fees. A simple estate that took 21 months to resolve. Rude responses to enquiries. Temper tantrums when their service was criticised. To say that we, as a family, are unhappy with their service would be an understatement.

I wouldn’t recommend; I was constantly chasing the solicitors, they seemed to be uninformed- complete lack of handover and communication between staff. We have almost missed our exchanged date and paid penalties due to the solicitors’ incompetence . They made the whole process truly stressful.

Absolutely abysmal customer service from Stephanie Walker and Amanda Hobson, both utterly incompetent. I have been charged late fees on the payment that was made months ago due to a mistake they made but I'm the one out of pocket.If you would like constant mismanagement and the urge to jump off a bridge please feel free to contact them.

I really don't understand all these bad reviews. All I can say from my own experience it has been a pleasure to have had Lynne and Stephanie working for me with regards my mortgage. From middle of March to start of May is all it took to complete. Excellent service. Mr H Mabrouk

Though our visit was related to the loss of my mother and duties regarding the will, the experience was made positive my the professionalism and respectful support given to my father at such an emotionally stressful time.Sheltons really have lovely, friendly and helpful staff, who took time to help my father. Our family have been, and will continue to be, using the services of Sheltons for tgese reasons.

We are having a hard time with them, my fault should have read reviews will not recommend. Complaining about them to legal ombudsman.

Lynne and Steph have been absolutely brilliant during my recent home move. I can't say a bad word about them. It's been a pleasure despite the stress. They worked hard on my behalfand I couldn't ask for more than that. This is my 2nd time using their services and I know it won't be my last. A big thumbs up and thank you to both of you.

I wouldn't recommend Shelton Solicitors, or I would be very sceptical. I have had the first negative feeling when there was a miscommunication between them leading to a 2-week delay. After that, I did an experience automatic reply while the designated solicitor was on a holiday delaying for a few more days - but more importantly making me anxious not knowing where we were standing with the process. In the end, and after I have been told that upon completion all the relevant documents will be sent to me, I have only received one piece of paper confirming the transaction. I have paid their fees to the full but I did not feel like a valued customer and didn't receive fully professional service. And the irony is that I didn't go for any of the big firms in town as I wanted to give an opportunity to a smaller business (fees were exactly the same). At least, glad the transaction is over.