The Mattress Shop

Bought kingsize bed, wardrobes, double bunk bed, bedside table and living room mirror from The Mattress Shop. Fantastic quality and prices with even better service. Russ honestly cares so much about his customers ensuring the whole experience was second to none from start to finish. Furniture was all installed perfectly. Thanks so much. Grateful customer, Claire. x

The Mattress Shop is absolutely fantastic, we went in to have a quick look at a mattress we've been looking at online (Nectar) and came out 4 hours later after finding a mattress likely made of clouds.The staff are absolutely fantastic and they're there to guide you rather than sell. We got a quick science lesson from Russell (although I think that's optional) on springs and different materials and a little tour through a variety of mattresses and firmnesses.We're a young couple, but we were treated with respect and Russell and Paul were considerate of fibro to help us find the correct cloud for our needs.Just go in there if you're looking for mattresses, especially if you don't know much about them like we did. They're priced well, you will get better service and advice than you will at any chain store, and you will come out with a nice little cloud that suits your needs.

Great place to do business. Highly professional people.

If your buying a new bed or mattress you need to use this shop. I bought a new mattress and received Outstanding service in store from Paul, very knowledgeable about all his products and doesn’t try to push you into buying anything, plenty time to try the beds and make up your own mind, and at a very good price!Fast delivery, delivered by two great delivery men, very pleasant and happy to help, they removed my old mattress and humped the new mattress upstairs. Overall a very good experience, will recommend to all my mates,.Cheers Paul and team!Tom

Absolutely amazing! Wouldn’t 1000000% recommend! My old mattress was ruined and needed a replacement ASAP! I was able to have a new mattress within 24 hours! Amazing service, super fast delivery, lovely mattress, couldn’t fault it! Thanks again :)

Support local businesses!!Great shop, helpful and knowledgeable staff who are great at showing you round. No high pressure sales tactics, great range and excellent prices. Delivered and assembled. Over the moon, would put 10 stars if I could.Update: 1 week in, thats the most comfortable thing I've ever slept on in my 38 years.

Excellent - friendly and knowledgeable help given by staff. Plenty of choice and very good prices. Quick delivery times - highly recommend The Mattress Shop.

I have used this family run business. The Mattress Shop Newcastle Upon Tyne for more years than I care to remember. Over 25 years. I have been treated with great respect and service on every occasion . I have just recently purchased another new mattress from them. The Cool Bamboo 3000. I had based this decision on the fact I have already purchased the Cool Bamboo 2200 some two years ago now. This 3000 sprung Cool Bamboo is less firmer but with the same outstanding quality. My wife and I have been so impressed with the Mattress we felt we should give some feedback not only on the Cool Bamboo 2200 but also the Cool Bamboo 3000. They are outstanding in quality and manufacturing. This combined with the great staff in the shop make for a very pleasant experience.I like to think of them as a small family run John Lewis. Nothing is too much trouble and the customer is king. JUST OUTSTANDING. If your looking for an unbiased approach to selling and a great Mattress to boot this is the place to visit. Russel and Paul in fact any of the staff go above and beyond to assist. Thank you all so very much for your patience and help.

Fabulous shopping.a laid back shopping experience. Be guided using Pauls extensive bed and mattress knowledge, or just browse at your own speed. Free parking just outside the entrance, delivery and dispose of old bed options.Magnificent place for anthing beds