St John's Manor - Story Homes

Do not recommend at all. Bought a house in March it is now July with over 15 snags still NOT DONE and a full house needing painting as they used the wrong paint to touch up. The full house basically looks like a child has ran around with a paint brush and marked all the walls. Since March story apologised and said “we will get someone round to fix this in a week”. It is now July and still after the painter arrives today to finally do the job he advises that story have only given him 2 days and it isn’t enough time.

Excellent visit. Very friendly reception and very informative. The show homes were beautiful especially the 5 bed one. So many brilliant design ideas quite inspirational really.The quality of craftsmanship was very high throughout.Well worth a visit, easy to get too and eady parking close to the show house.

Marketing employee very unhelpful

My daughter lives at this estate, it feels like navigating a caravan site on parts of the main road inside the estate. The houses look impressive, but having heard of their slow or non-existent response from site teams to address issues is less so.They seemed proactive until there's an issue that can't be fixed quickly, then they seemingly lose interest, leaving outstanding snags.

Amber has been absolutely gem of a person. Always smiling and welcoming.Story Homes houses are of a very good quality. They put their heart out in everything they do.

Amazing service from sales exec Amber. My fiancée and I are so happy with our new Story home. Excellent build quality backed by great customer service from Amber, excellent communication skills and a good sales person, just the right amount of contact to feel valued without feeling pestered. Thank you for all your hard work Amber! Chris & Laura