Elliot Mather Solicitors LLP

Julie Skill was my solicitor through my divorce. I can honestly say I could not have done it without her! She was incredibly strong and fair and also gave me hope when things simply got too much. I felt looked after & had much confidence even when things felt like it would never end. I would highly recommend Elliot Mather & Julie. Thank you again Julie

Listened understanding and gave good advice

Jon barber is fantastic and patient and very knowledgeable and always on hand to answer my questions at difficult times

We used Elliott Mather for our first house 3 years or so ago, and I couldn't fault their service. The solicitor we had (Lisa I think) was great, she was very helpful and made our first purchase very easy and stress free.Because of our previous experience, we used them again for the sale and purchase of our new home, however we didn't find the service as good this time around.Replies to emails were slow, near impossible to get our solicitor on the phone and things were missed that incurred further charges. They failed to let us know when the completion did not go ahead, meaning we moved out of the house and put our belonging in storage which should have been for 3 days, but actually meant we didn't have our stuff for around 2 months.We were virtually homeless for a period of time, which could have been avoided if our solicitor/estate agents had communicated with each other better.After a very stressful 3 months or so, when we finally completed, they didn't manage to sort the equity out to be paid in to our bank - despite us needing to use it to pay for carpets being laid the next day. We paid £30 to rush the payment through so we could get the money on Monday, alas the payment didn't arrive in our bank until mid afternoon on Tuesday.To make the situation worse, we were around 4-5k short because the solicitor had made an overpayment on what we owed to our mortgage and paid an early repayment charge 3.5k that wasn't due because we ported our mortgage. We had to spend time recovering the money because Elliot Mather claimed they weren't able to do it. Halifax confirmed Elliot Mather were at fault as they failed to tick the correct box on the form.All in all, our most recent dealing with Elliot Mather was a shambles and has put us off ever considering using them again in the future. It's a shame, given our previous positive experience in buying our first home.**EDIT - I contacted the representative from Elliot Mather who commented below, to discuss what they felt was misleading about my review. We have responded back with justification for every point they have argued and await there response as of 25/09/2023.

We recently used Elliot Mather for the purchase of a property. The service we received from Andrew Yates and his colleagues has been exceptional. We were kept fully updated throughout the process from initial instructions through to completion. Communication was excellent by both regular emails and phone calls. Despite the obvious current difficulties from a business perspective due to the pandemic this did not diminish the high level of customer service and advice we received. We would not hesitate to recommend based on our experience and will without doubt use Andrew for any future purchases or sale of our properties.

Elliot Mather acted on behalf of the buyer of my house, they were very slow in response to any email or phone callTo the point she'd had enough and pulled the plug on the house purchaseLeaving me with large interest rate increases for the next 2 years.Awful service. Would not recommend.

We used Elliot Mather for our remortgage and paying off our help to buy. The communication was excellent and everything was explained to us. Would highly recommend and we plan on using them again in the future.

I would like to thank Joni Johnson for making my purchase a very smooth transaction for me. I feel so lucky for instructing Elliot Mather Solicitors in Chesterfield for buying my house. Joni and her team were very brilliant from the start of the purchase to completion. They always kept me updated with what was going on and words cannot describe how appreciative i am for the work that you did. Joni Johnson is a great asset to Elliot Mather Solicitors and i strongly recommend her to anyone thinking of instructing a solicitor for any conveyance purposes. Thank you once again for everything and i will recommend you to family and friends.

Over a week of trying to get someone to do conveyancing for us so gone to another company after 3 messages left with promise for a call back and 4 times left on hold or put through to Derby office rather than Chesterfield. Poor!!

Honestly just an awful experience. Communication was very slow and it was hit and miss whether you’d even receive a response. Another solicitor I have spoken to since called the handling of this case ‘absurd and incompetent’. It genuinely felt as if they had a personal grudge.I appreciate this public forum to express my views and share my experience with other people who are thinking of using this law firm.