Bristol Street Motors Ford West Bromwich

Sales team were excellent - very friendly and helpful. Explained each step clearly.Good after-sales service where I was able to raise a couple of small niggles with my car which were passed on to the services team, who again provided an excellent service.All in all very happy with the service

Lella was spot on!! West Bromwich ford is a good place; i was treated with dignity, respect & understanding. I am now enjoying my new ford.. Thank you so much!!

Unprofessional to say the least. Awful experience as they don't return calls and ignore issues raised. Wouldn't buy a car from here and definitely don't try to get any aftercare sorted with them. These are people your meant to be able to trust yet can't be trusted. Oh and any damages caused are just ignored. Please avoid to avoid disappointment like ours.

Unprofessional and don't get back to customers that have brought cars from you. Try and get responses is easier to get blood out of a stone! Will be cutting a ties with this place asap and wouldn't recommend anyone else to have to endure this awful torture. Buying a car for so much money is meant to be an enjoyable experience and you have totally ruined this for me and my family

Had a good experience at this dealership.The car was exactly what I was looking for.Sales very promptly arranged a test drive for me.Would recommend to others

The site is populated by various car dealerships and the access roads were very cluttered with vehicles parked on both sides. However the Bristol street Motors site itself had plenty of available parking. The sales staff were very approachable and not overly pushy and were more than willing to answer our questions.

Came here for looking at a new car and MOT on my current car. While the MOT was done quickly and some of the staff were friendly enough, they tried to oversell me on a repair that was not needed. Courtesy cars are good, had one delivered that hadnt been deiced and the whole car was frozen. Also very pushy when looking at buying cars, finance manager wouldn't leave me alone and was very insistent . Had much better service at the Exeter Branch along with friendlier staff. Cars for sale on site were also very filthy (apparently due to site location next to dual carriage way). Another thing to note if you do bring your car here, do not go with the free clean they offer. Mine came out dirtier than when it went in (streak marks everywhere). They also add an annoying and difficult to remove bristol street motors sticker to windscreen. :(Update - Went here to purchase a car recently and got messed around for weekes and eventually just cancelled the deal. For those looking for a decent dealer try Motorpoint Oldbury.Better than Arnold Clark but not by much.