Serious Clean Ltd

I have a shoulder problem and had great difficulty changing my bedding, especially the duvet. My daughter in law recommended Christina's company and I have never looked back. Anna is lovely, hardworking and dedicated. My home looks like a palace when she leaves. She is a treasure and an asset to Serious Clean. Thanx Christina for providing such an excellent service.

I asked them to deep clean my flat also as an extra to deep clean the carpet in my bedroom. They made bare minimum effort to clean the flat, especially the carpet. Eg. Next to the edge and underneath the bed was not even hoovered, let alone deep cleaned.I asked them if they could remove some rubbish, they said yes, but they didn’t mention any cost. I would prefer to know how much they charge upfront rather than seeing it on the invoice as a shocking £35! Again, if the whole service and the quality of work was satisfactory, I wouldn’t mind to pay for additional £35, however I felt all they care about is money not the quality of their work or customer service.I raised these issues as a complaint to the management, their reply is either give me 5% discount or take me to court.Also I asked them to be on time as I have other appointment, but they were more than 30mins late! Instead of trying to sort the issues or focus on the services, all I felt about this cleaning company is they want money, as I received 5 emails in 2 days asking me to pay for a deposit, 4 emails within the 12hours since they came, and 2 emails after I raised the complaint!

We've had a regular weekly for about 3 months now and we are over the moon with the service. Carole is a very passionate cleaner and definitely goes beyond the checklist. We did have a few teething issues where small areas were left out but this only happened for the first 2 weeks and Christina was proactive and checked after each clean to ensure all was well. We are now settled in a perfect routine where Carole lets herself in each Friday, cleans based on our preferences and locks up. When we arrive we walk into what feels like our show home and have our whole weekend to enjoy other things. Highly recommended!!

I used Serious Clean for end of tenancy cleaning in September. They were perfectly on time and the price was the best I found (after have compared the quotes from many similar services). Highly recommended!

One word: Outstanding. Highly recommended. I was gone for one hour and when I came back my apartment was cleaner than it was brand new. The woman even cleaned my watch that I left on the side. I wish I'd had the chance to tip her [i will next time]

I'm a beauty student and a worker, my husband works long hours plus we have a daughter and two French bull dogs. So needless to say cleaning should be a priority but we are so busy we got behind. We initially called Serious Clean for a deep clean and they answered the phone prompt and polite then sent us a quotation form which took 3 minutes on my mobile and we were able to add on some great options which made the whole experience better ( external pressure wash, vanilla fragrance) They arrived in time and worked like a well oiled efficient machine lol it was like the Tasmanian devil but without any breakages. Thanks guys you made our home comfy and welcoming all for the right price. We will be calling you for our autumn do over :-)Thanks Carina

Fantastic service and a pleasure to deal with. Really friendly and professional and fantastic at their job! Got in touch with serious clean for a deep clean to help get our apartment back to how it should be after lockdown. Couldn't be happier, think it's cleaner than when we moved in!!

Y'know when a cat turns over and rubs it's back on something... I wanna do that all over my house as it's so clean and shiny! I can highly recommend Christina and her team to sprinkle their magic and are extremely trustworthy. It's lifted a cloud that I hadn't realised was so heavy.I have since used this company for family too, I am very confident to recommend them for a reliable, friendly, trustworthy and very satisfactory service. I wouldn't trust any other service with my home

We have used the services of Serious Clean LTD for the last 4 years to provide housekeeping and cleaning services for our serviced accommodation portfolio. Serious clean have always served us with a professional, reliable and highly tailored service, and without a doubt they have been a vital resource for the smooth operation of our business. It goes without saying that we would rate them as an exceptional cleaning company and would have absolutely no hesitation in recommending their services.