Card & Party Shop

Absolute scamming people’ one day helium balloon goes down words pealing off wouldn’t even give me a refund for a faulty and shocking presentation on balloon avoid at all cost disgraceful customer service skills. Hes a complete lair.

Let down by this business.Visited shop on the 23rd Sept to enquire as to a certain Character Balloon. None stocked but told if the required date needed wasn't to short they could get me them. Grandsons Birthday 4th October so fine, left my contact details with them stating I wanted to collect them day before. Morning of the 3rd I rang the shop to double check they were ready, no answer so left voicemail . No responce so headed to their shop just before Lunch and told 'weve got you down for tomorrow ! ' no I said collect 3rd, his Birthdays 4th but need them ready for him waking up. Not even collected from suppliers ???!!! Told it would have to be 4th, No apology given, made out it was my fault, left mobile to txt me but heard nothing.Until today 5th, a txt to appologise that they arrived too late and should I need anything in future they'd be happy to help.Sorry I will not be using you ever again, if I ran my business like you and spoke to customers in your manner Id be out of business. The fact that Id ordered early enough but yet your business is run to the last minute is appauling.

Got my mum a huge birthday badge from here which she appreciated

Fantastic company, brilliant people. Go above and beyond to help. Outstanding.

Really friendly staff

Good little card shop with all occasion themes.