Ur-Place | Letting Agents Bolton | Landlord Letting Agency

Rented a damp flat to me (mottram rd stalybridge) which had been covered up only to reveal after a couple of weeks dangerous black mould. Flooded after a month or so, then the kitchen cupboards fell off the wall on top of me. Had them out to fix what was clearly a leak in the flat above my bathroom to which they said 'its condensation' - only for my upstairs neighbour to fall through the floor into my bathroom at 4am a few days later. When I wrote to complain about all the issues and moved out, they did not care and put it back up for rent the following day! Avoid!Edit in response to your comment...I DID contact you and you did nothing. I wrote a several page letter to you describing the issues I had and the fact that the flat isn't fit for human habitation, you didn't even apologise and threw it away!!! You then gave my deposit back in cash to keep me quiet.....you can keep your 1 star, wish I could give 0.

Five stars to this company, and a very special thanks to Sarah and Hassan for the endless help in finding my ideal flat in Stockport in such a short time! About 3 months ago I was in a rush to move on my own and decided to contact Ur-Place. The entire process has been so simple and quick, literally hassle free and that was exactly what I needed. Their help made everything going smoothly, providing excellent service and outstanding communication. Sarah and Hassan are genuinely friendly and 100% professional. I highly recommend this company and would definitely use their services again.

I've had a very delightful experience with Ur-Place! Mr. Gaz helped me find a home in my ideal spot and continues to support with such a positive attitude. Thank you so much!

During 20 years of my research activity in almost 10 Countries of Europe and North America, I had to apply for services of many agencies in order to rent apartments for my family. Following such an experience, I conclude that Ur-Place is the best Agency which really help my family and worked very professionally. I was very happy to meet Mr. Hassan and Mz. Chrystal and get their very efficient support in arranging accommodations for my family. I'm very grateful to this agency.

I've gotten a work transfer from London to Manchester. Did not have much time to find a property but Cat and Hassan at the agency were absolutely brilliant.went out of their to get me an appointment around my schedule. Found the perfect place for me and processed my paperwork as quickly as possible so I could move in within a week of first contacting them.would recommend the agency to anyone, very good experience for me.

Went though Ur-Place.com to get into the flat I'm currently in; I have a private landlord who advertised through ur-place. Everything went smoothly and I was kept in the loop throughout the process, even when there were hiccups with the wrong reference form being sent to my previous landlord (human error, everybody makes mistakes!). The issue was identified and rectified same day, with Ur-Place contacting me to tell me what had happened and show the steps they had taken to rectify it. Come to the day to get the keys, they managed to open a slot for me which was not ideal due to working commitments on my side, however they made efforts to fit me in, whilst also making sure I understood the meters, boiler, had the correct information etc. All in all it was a very smooth process and I would recommend them!

Easy to deal with this company. Special thank you to Hassan who help us to get an amazing home :) Lovely to deal with Cat too. Everyone was very attentive and helpful

I had pleasant stay for an year. The credit all goes to Urplace.com. Both Sarah and Hassan helped me out in any situation that I faced during my stay. Many thanks for all your sincere service.

Incredible good team. They guided me every step of the way for a successful renting. Always ready to answer and phone calls or questions I would have.

I was interested in a property they advertise and after the viewing i told them i'm interested to rent asap.Being in the uk for a year and working full time with permanent contract but yet they didn't give me that old 1 bed apartment with 450£ pm Even tho we had 33.000£ income. After they ignored my messages for a couple of days i got an excuse that the landlord put his own tenant in the flat. But they still advertise the property as available. Probably they didn't want me as a tenant cause i'm Greek? who knows. I know for sure the income was more than enough to cover the rent and i had references from previous landlord in London. I'm not going to waste time with this kind of games, i'm not a kid and my time is limited.