Caffè Nero
273 Reviews
$$$$
- Friday6:30 AM–6:30 PM
- Saturday7:30 AM–6:30 PM
- Sunday7:30 AM–5 PM
- Monday6:30 AM–6:30 PM
- Tuesday6:30 AM–6:30 PM
- Wednesday6:30 AM–6:30 PM
- Thursday6:30 AM–6:30 PM
About the Business
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Contacts
Call Us
+442089434926
47 Broad St, Teddington TW11 8QZ
Hours
- Friday6:30 AM–6:30 PM
- Saturday7:30 AM–6:30 PM
- Sunday7:30 AM–5 PM
- Monday6:30 AM–6:30 PM
- Tuesday6:30 AM–6:30 PM
- Wednesday6:30 AM–6:30 PM
- Thursday6:30 AM–6:30 PM
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible seating
- Wi-Fi
- Dine-in
- Takeaway
- Coffee
- Organic dishes
- Vegetarian options
- Breakfast
- Dessert
- Seating
- Toilets
- Cosy
- Groups
- Accepts reservations
- Good for kids
- High chairs
- Dogs allowed
- Lunch
- Casual
- Great tea selection
- Brunch
- Outdoor seating
- Paid street parking
- Fast service
- Quick bite
- Prepared foods
Recommended Reviews
Pippa Hartwell
17.03.2024
Caffè Nero
Update 27/5/23Yet again, your lovely staff have done you proud by dealing with customer misunderstanding.2022 review belowHi, Instead of speaking to the customer concerned myself in the coffee shop (and risk creating more issues for your staff) I just want to post a review to commend your staff response to completely rude, abusive and unreasonable behaviour from a customer in your store.Today, the 30th of June at 1130 an older male (joined later by another man in suit/office attire) was incredibly rude to a member of staff.Your member of staff was incredibly polite, demure and refused to react to this verbal abuse (this was due to a particular table that the customer wanted to be cleaned not being clean and not being cleaned straightaway).Note that there were plenty of others that were free/clean. There was a large queue in the shop, and the member of staff was clearly juggling items and was quickly clearing tables without undue impact to those newly arrived.This customer was then incredibly unreasonable, rude and swore at your staff and then also loudly dismissive of his work/role/effort.I did think about having a word but I know this might create more issues so instead I offer praise for your staff.So I just want to review and say that your staff did not deserve that verbal attack at all and they did everything they possibly could to not get into conflict with a customer who clearly just wanted conflict.Well done Nero team. Us normal customers love your work and thank you.
iris Ellman
16.03.2024
Caffè Nero
Drinks and food were okay but the manager - I think his name was Paulo- was utterly rude and dismissive. Will not be going again.
Harj Rooprai
08.02.2024
Caffè Nero
Always a fantastic experience at this Cafe Nero, lovely indoor and outdoor setting, there hasn't been a drink that had been made in a rush. Staff are amazing and go above and beyond to ensure your beverage is of the highest quality. Whenever you have a moment, whenever you're in the area, give yourself a local break at this coffee shop.
Tom Buckland
20.01.2024
Caffè Nero
Nice service and the coffee is good, but never seem to have enough staff to keep the place clean! Dirty tables throughout the cafe and dirty toilets too. Really offputting unfortunately
6373nerd
19.01.2024
Caffè Nero
The lady that served me was nice and the coffee was hot but nobody is keeping the place clean.Several tables with dirty cups and things just sitting there and they were still there 20 mins later, eventually a member of staff cleared them but no cloth or spray was used to sanitise the table.The table we sat at hadn’t been wiped down, you could see all the stains and it was sticky, the floor was dirty and look like it hadn’t been cleaned in a while.
Brad McAllister
22.12.2023
Caffè Nero
The miserable and rude manager is the problem here, looking through the 1* reviews before this, I'm not the only one whose day he tried to ruin. The thing is, the baristas under him must hate coming to work due to this guys attitude over the years if he even treats Caffe Nero customers with such disdain, a new smiling manager would be great please @headoffice.Be sure to check your panini's before you leave too, you may find them to be nothing more than toasted bread and butter with nothing else inside, the supplier makes mistakes in production.
Rhiannon
22.12.2023
Caffè Nero
This is a really good café Nero. I come here fairly often and the staff are always friendly, super efficient and my drinks are always well made.There's always a few people sitting and having coffee/cake so there's always a good atmosphere if you want to sit and relax for a bit.They're dog friendly too, which is lovely.
Grant C
21.12.2023
Caffè Nero
My favourite Nero , always a friendly atmosphere and good coffee. A well run cafe by Paolo and his team.Super!
sophia rose
20.12.2023
Caffè Nero
The manager, Paulo, was very unfriendly and short tempered with customers and colleagues. It made for a really uncomfortable experience for everyone.
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Map
47 Broad St, Teddington TW11 8QZ
Caffè Nero