Herts limo hire

Excellent service thank-you

A great professional company. Very professional people and very down to earth

booked three times now ben and he's team are brilliant cant fault one bit

What a wicked night thanks Herts limo will definitely be booking again spot on

A 70th Birthday ‘Surprise’ Limo Ride Into Central London.On Saturday 3 March our limo driver Nigel arrived, on time, at our North London home to take our party of 6 to The Shard, London Bridge. We were celebrating my Wife’s 70th birthday and were having afternoon tea up on floor 35 in the TING restaurant. The limo was clean, tidy (spotless) and had pink balloons, birthday banners, iced champagne and soft drinks on-board. Our driver was polite, efficient and a very steady driver. We all had a very comfortable one hour journey into Central London. This was our first trip in a limo, it most certainly will not be our last - we look forward to using Herts Limos in the future. Our thanks to Nigel and to Nalan for her help with our ‘surprise’ limo booking.

5 stars all the way, highly recommend !

No better limo hire in the herts area highly recommend!!

Thanks Herts Limos, Excellent service , made our night, had better fun in the limo there and back than we did in the club, we will defo use you again

The name says it all...we had a party bus..WOw. ..what you see is what you get..this company should be in Dubia... 7 ☆..Drivers are so nice + very smart.. Wow again.Staff so helfull.Nalan .Kevin.karen.Ben.Thank you to you all for making my day..xx

Please read this Hertslimos Review before considering their services.Although they are friendly, do not be fooled!They will probably send you a hire vehicle on time. However, it is likely you will not receive the hire vehicle you requested and paid for. Instead, you may receive one of much lower quality, due to something happening with the vehicle you originally requested (such as a puncture). If this does happen, there is no chance of any partial or full refund! Even if the specific vehicle was hired for a very special event.Below is my Hertslimos review of my negative experience with this company.March 2018, I secured a booking via a deposit to hire a White Mercedes Party Bus Limousine for 7th July 2018. The balance for this vehicle was paid on the 6th July 2018. The order confirmation confirms a particular type of limousine within Herts Limos fleet was ordered, being the White Mercedes Party Bus Limo. I specifically asked for the White Mercedes Party Limo Bus based on the information and videos on the Herts Limos website. I choose the White Mercedes Party Bus Limo due to its high specification.7th July 2018, the night of the event, the Herts Limos driver arrived on time, but in a different vehicle then originally requested, being the Black Mercedes Party Bus. The driver said there was a puncture on the White Party Bus vehicle I originally requested. Unknown to me, he said a decision was made to swap the White Party Bus for one of similar quality, being the Black Mercedes Party Bus. Although me and other guests were very disappointed with the hire vehicle supplied, we had already paid, and needed to get to our destination. We felt like we had no choice but to get on the Black Mercedes Party Bus Limo anyway.The Black Mercedes Party Bus was of very poor quality compared to the White Mercedes Party vehicle originally ordered. Our journey was approximately 1 hour as planned. Once we arrived at the destination, I decided to contact Herts Limo and complain about the inferior hire vehicle they sent. They simply said it was in Herts Limos terms and conditions that they could substitute a hire vehicle for a similar one if necessary.Here are the reasons why I think the Black Mercedes Party Bus was not an equal substitute:1. Did not have the same amount of walking space as the White Party Bus.2. Did not have the nightclub standard lighting as the White Party Bus.3. Did not have 3 LCD TV’s like the White Party Bus.4. Did not have a fantastic sound system like the White Party Bus had. In-fact I was playing the CD I had also tried on the White Party Bus when I viewed it. The same CD sounded very distorted in the Black Party Bus. Also the bass was very poor.5. Did not have a beautifully lit Herts Logo entrance sign like the White Party Bus.6. Did not have high quality ceiling and foot well lights like the White Party Bus.Since then I have contacted Trading Standards. They advised me to send a recorded letter stating the Consumer Rights Act 2015. This law states that the goods or services provided must match the description given to you. In addition to this, the goods or service provided must be of satisfaction quality. Regarding my experience, it appears Herts Limos was in breach of contract, as they did not provide me with the hire vehicle I expected. Moreover, the hire vehicle received on the night (Black Party Bus) was not of satisfactory quality.Herts Limos still refuse to resolve the situation, by offering me a partial discount. The next step is to take them to court. However, I will not be doing this, as I do not want the stress. I hope this Herts Limos review helps.