Snugg Systems Limited

Snugg are nothing short of fantastic! We had our heat pump installed in March 2022. Jo and Emily guided us gently through the process, from getting the insulation up to scratch, through the Energy Performance Certificate (we've lived here 40 years so this had never been done) and onwards to installation and commissioning. They were on top of the job the whole time and picked up issues that we had not seen coming that would have impacted on our ability to receive the RHI. The process had it's ups and downs and we were kept informed about progress throughout. They also knew and communicated well with Roost, who installed the system (Who were also excellent.). Jo did all the paperwork and presented it to us on a memory stick- a great convenience!I must also mention Sean the electrician brought in by Snugg who worked long into the night to complete the final installation.Emily and Jo worked so well as a team, were totally professional but personable and kept us cautiously optimistic even when world issues of the day intervened.We have no hesitation in recommending Snugg to others.

Jo is really professional and knowledgeable about heatpumps. Friendly, and a pleasure to talk to