The Bakery

I went into the Cobham branch today at around 11.45am with my little dog, I did look for a dogs not welcome sign, there was none. I did mention this when I was told in a very un-varnished way to take my dog outside as I should have known this, as it was a food outlet. There are many cafes, coffee shops etc who welcome dogs with their owners, how was I to know! The (lady) then went on to serve someone else who arrived after me and questioned my quizzical look...it all went down hill from there, very rude, I did point this out to her but all I got was a very juvenile (I know you are but what am I). I never get this kind of treatment in a shop, some people may deserve it, you reap what you sow you know! I will be contacting Head Office. What a shame, the staff in the past have always been great and the food is five star...I didn't leave with-out my cake though!

I get lunch from here as is only a minutes walk from the office and I am glad it is! Highly recommend, great food, friendly customer service and a good choice of savoury and sweet treats. Worth popping by if you fancy a light bite and friendly service from the lovely ladies that run this place.

Very good friendly service and happy to cut a pasty in half if you are sharing

The mince pies, 6 in a box, I bought on Friday are honestly awful. There is a nasty chemical taste about the filling. Went in the bin. Indelible. The sourdough with seeds was very nice though.

The lady that served me was very nice, helpful and made a joke.I had two crusty rolls with bacon and sausages; I also took up the offer of hash browns.The rolls were lovely and crusty on top, the bacon and sausages were cooked perfectly and the hash browns were a bit crispy, much better than the soft mushy ones you get in a lot of other hot food places.No parking but there is a big car park (pay for parking) nearby.Overall a really nice place with great food and staff. I would definitely visit again when in or passing Cobham.

Expensive but no surprise. Foods ok would recommend if your hungry.

Friendly staff, everything you would expect from a good bakery. Recommend the Cornish pasties, not greasy and taste fab

Lovely customer service! Good prices - thank you so much ladies! I know how busy it was for you in the morning but you were all still smiling and having giggle right down to the last hour. Thank you

Rude old woman behind the counterBumped in to a mate and was chatting whilst waiting to be served was told to shut up and stop talking soo rude customers couldn’t believe it how rude Not nice

I happily drive from the other side of Surrey to come and see the ladies at the bakery, really friendly staff, brilliant selection of fresh cakes and sandwiches, and the big breakfast baguette always leaves me stuffed! Very highly rated by all of us at Cobham telephone exchange