Happy Days Holidays

The holiday was good value for the price, the appearance of the whole interior was very pleasing. However on arriving at reception, we and many others were asked if we would like to upgrade, which was a difficult decision as we had not even seen the room which we had been allocated, but we were made to feel that an upgrade was in our interest so we paid an extra £40 but people who declined to pay extra still got an upgrade F.O.C…..VERY ANNOYING !!! After paying for an upgrade we we directed to the “new room” which was the far end of the south wing, where we had to climb many stairs and being in our mid 70’s age group was not very easy. Little things like having to pay for coffee after the evening meal was a bit of a gripe and we had to ask for extra complimentary milk cartons for the room, and were told we had already had them in the morning, but we were reluctantly given some.