ASK Italian
422 Reviews
$$$$
- Friday11:30 AM–10 PM
- Saturday11:30 AM–11 PM
- Sunday11:30 AM–9 PM
- MondayClosed
- Tuesday11:30 AM–9 PM
- Wednesday11:30 AM–10 PM
- Thursday11:30 AM–10 PM
About the Business
Italian Restaurants | Pizza & Pasta | ASK Italian Restaurant | ASK Italian is a family of restaurants across the UK. Eat like an Italian with pizza and pasta dishes in quintessentially Italian interiors.
Contacts
Website
Call Us
+441708935565
Unit 4, The Boardwalk Lakeside Shopping Centre, West Thurrock, Grays RM20 2ZN
Hours
- Friday11:30 AM–10 PM
- Saturday11:30 AM–11 PM
- Sunday11:30 AM–9 PM
- MondayClosed
- Tuesday11:30 AM–9 PM
- Wednesday11:30 AM–10 PM
- Thursday11:30 AM–10 PM
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible car park
- Wheelchair-accessible seating
- Dine-in
- Takeaway
- Alcohol
- Beer
- Cocktails
- Coffee
- Healthy options
- Spirits
- Wine
- Dinner
- Dessert
- Seating
- Bar on site
- Toilets
- Family friendly
- Groups
- Accepts reservations
- Good for kids
- High chairs
- Kids' menu
- Lunch
- Casual
- Brunch
- Outdoor seating
- No-contact delivery
- Parking
- Free parking lot
Recommended Reviews
Mal Raj
10.03.2024
ASK Italian
We went to the Lakeside Ask on the Boardwalk.. the staff were extremely courteous and helpful, and the food was excellent; I have to say much better in taste and presentation than some of their other branches. We were lucky enough to go there on a weekday so it wasn't very crowded and we sat on a seat overlooking the lake, which was awesome. We had 3 non alcoholic drinks, 1 alcoholic drink, 3 starters and 3 mains, and the bill came up to approx 75£. The staff were excellent and they brought the bill over after some delay, letting us sit there and continue our chat for a while. Will definitely go again!
Alison Waller
10.03.2024
ASK Italian
Eating in is okay and the food and pizza is good if it is quiet in the restaurant . However don’t make the mistake of ordering Deliveroo from here . The pasta was clearly day old , thrown in the microwave and dry as a bone and the chips were stone cold. The food also took an hour and a half to arrive !
lisa golding
08.03.2024
ASK Italian
I’ve never walked out a restaurant before and I’ve been to many!The food was awful, no pasta of choice even the ones stated on the menu.When the food arrived all with same pasta it was cold and hardly any sauce, sent it back and it was microwaved so any sauce that was on there disappeared!We apologised to the very lovely staff, they couldn’t do enough and left!!!Now sitting in another relieved we left !
Naveen Chinnam
18.01.2024
ASK Italian
Food is too costly but the quantity is small. We tried pizza, prawns spaghetti and some starters but no one was satisfied with the food but the atmosphere is nice and you will enjoy the ambiance. I am Indian so we like spicy food, that might be the reason, but I will not recommend this restaurant especially to Indians or Asians.
Shadeon Koopa
08.01.2024
ASK Italian
Came here during the weekend. We were intending to go next door to Wagamama, however seeing that the queue to the restaurant was long, we came here instead (given also as there were quite a few tables free).Upon stepping inside, we quickly knew why this place was a lot less busier; we were told that only 2 chefs were working that day (down from 5), so should we still decide to eat here anyway (which we did), we were advised to only order pizza as cooking times would be quicker.So three of us each ordered a 'Pollo e Pancetta' pizza, which was served pretty quickly. It was slightly burnt at the edges, but otherwise it tasted alright, nothing spectacular.That said, I ordered the signature Craft Still Lemonade to drink, which tasted surprisingly good, so would definitely give that a recommend.Overall, food was okay, and given the shortage of staff when we visited, I'm giving this 4 stars for effort.
Antonina Paproc
03.01.2024
ASK Italian
The pizza dough terrible, the pizza itself in the attached. Form your own opinions.
Mandy P
22.12.2023
ASK Italian
Lovely accommodative staff unlike another pizzeria further down who wasn't interested much in joining our party 6 onto 1 table in the outdoor seating area.The sharing garlic bread with cheese was tasty, as well as the calamaris.We weren't a fan of the King prawn and gnocchi dish. Ceaser salad was good, the king prawn spaghetti dish was a bit dry.
Ade sina
21.12.2023
ASK Italian
Extremely terrible managers at the Lakeside branch.Had a terrible experience with managers of the Lakeside branch on Sat 25th Nov at about 4.40pm. I went in with my family of four and the restaurant was almost empty with only 6 people max. One of the manager's, Nicola asked us if we made a booking online otherwise we could not be sitted with a rude tone. We responded it was almost empty, then she hit us with the truth saying there is only one chef that afternoon and too much for the chef. We went online and realised the restaurant does not require a mandatory booking. The other female manager came and noted the same thing. She also refused to give me her name when I politely asked to report my experience to customer service. She declined and said she is not obliged to provide her name. It is totally out of other and strongly feel there were being lazy, u bothered and lacked customer focus. These managers will run the business to the ground as they only care about their wages and not the customers or the business.No wonder it was the only restaurant with 6 customers and almost empty at the time of the day when others were extremely busy..Ask italia should investigate this to avoid more negative customer experience.
William Joseph Kemp
20.12.2023
ASK Italian
Fantastic food, very nice staff even when my partner decided to spill her drink all over me :/ (accidentally she says). Can't praise the service enough. Food was brought out quickly servers had great knowledge of the food and asked about allergies etc. Ask Italian were only too happy to accept our Tesco clubcard vouchers though it should be known before attending the restaurant that if using vouchers they cannot be put toward the cost of drinks, only meals.Great evening! Thanks!
Alexander Hatzidakis
19.12.2023
ASK Italian
Food was average, zero customer service. Staff was more interested in talking between themselves. Had to keep waving at them to get their attention. Overall very average
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Unit 4, The Boardwalk Lakeside Shopping Centre, West Thurrock, Grays RM20 2ZN
ASK Italian