Volksworks Centre

Generally very friendly and helpful and I have used them a lot in the past, but no more. My partner's #Mini #Cooper went in for an interim service which included replacing the existing Bosch plugs with new #Bosch #ZQR8SI302 plugs as the car was experiencing a misfire when idling. The new plugs did not cure the misfire and the car went back in for further diagnosis but the cause could not be found. However, Volksworks had inadvertently installed three mechanically faulty plugs. These were new Bosch plugs but with a fatal flaw in that the ceramic core was not secure in the steel shank that screws into the cylinder head and after 5,000 miles of use plug 3, in cylinder 3, disintegrated causing damage to the piston and bore. Clearly I took this up with the company, its supplier and Bosch. Spent a lot of time explaining to Volksworks why this was caused by materials they had supplied, went through the appropriate approach to get a resolution and was left with the impression that certain parties believed I had done the damage on purpose! Up to now the issue has not been resolved - don't somehow believe it will be and clearly I have taken my business elsewhere - can't afford to have another car wrecked.

Very good service.

I have used these guys in the past and have found them to be very professional and friendly,competent and competitively priced !

I've been using Volksworks for my private car and works van for as long as I can remember, it must be 20 + years. All I can say the guys are excellent, trustworthy, reasonable priced and very helpful . I won't go anywhere else.

I just want to thank the team at Volksworks centre. Our Audi A4 suspension suddenly collapsed the day before we were supposed to go to France for three weeks for our daughters wedding. In the end it was impossible to get the parts so we rented a car from Enterprise Huntingdon, but Mozam and his team collected our car, did all the work on it, gave it a clean and had it ready for us when we came back from France. They took over all of the worry for us and we simply sent them a list of items that needed to be repaired and we came back to a fully sorted car, exactly as quoted in terms of budget. Massive thanks to you all

Prompt repair.

Naz always does a good job, and Mo goes out of his way to make everything run smoothly

I have used VW Centre on a number of occasions over an extended period of time for both periodic servicing of my Passat tdi and Micra cvt, in addition to one off repairs. Staff are courteous and helpful,willingly giving the benefit of their expertise and advice both over the phone and in person at the workshop. Quotations are provided prior to booking in of vehicle or commencement of work. No nasty cost surprises upon completion of works. If,during a service/repair,additional issues are identified,a quotation is given and authority to proceed sought before work is put in hand. Very keen to meet customers needs,highly accommodating with respect to timing of servicing etc.Excellent communication. Having used a number of garages in/around St Ives/Huntingdon over a thirty year period,VW Centre has proved to be very competitive cost wise,reliable and produces work of the highest order. Based upon my personal experience,I have no hesitation in recommending this company.