Pets at Home Farnborough

Brought lots of fish costing nearly £100 and they all died 2 days later. Staff didn't seem to care and apparently it was my fault. I have had fish for years and never had this problem . Will never buy fish here again.

Love going into this store its so clean and tidy staff are brilliant as well

Easy to get too, friendly staff. Always seem to be stocked well. All we need for pet supplies

My partner and I visited a fortnight ago to buy some supplies to set up a vivarium for a bearded dragon. We were greeted by Aaron who was extremely helpful and knowledgable, he answered all questions that we had with confidence and helped us to purchase all of the items we needed. We returned today to collect the bearded dragon and were again served by Aaron who remembered us and was able to answer any further questions without hesitation. Aaron made the whole process extremely simple for us, whilst going through the security questions ensuring we had everything we needed at home set up ready for our new family member. Fantastic customer service - Thank you so much for your help!!

Pet Grooming - Shocking - If I could give ZERO stars I would!Our dog is 11 years old. We have had him groomed every 2-3 months. I have never seen a dog groomed like this before. The whole family is upset with how he now looks. Thank god his coat will grow.

Went in for flea and tick spot on treatment, the staff could not be more helpful. They checked if I knew about a cheaper subscription service (which I already have with my vet). Brilliant customer service and very friendly! Love this place..

This is somewhere I actually enjoy to relax as much as anything else. The buns here have a lovely, decent sized enclosure and always seem very happy. The place is full of dogs and their owners, again, they all look very happy. Ranges of stock are good, and they always seem to keep stock levelsn nice and high. It's well laid out, too, with decent wide aisles and sensible grouping.

Popped in to look at cat flea treatment. Came out with 50% off and a subscription! Lovely knowledgeable lady helped me decide which one then a very helpful gentleman came and very quickly, as I had an appointment took my details, gave me some really handy tips and set everything up. Really positive shopping experience.

Went to the store on Saturday 14 October to purchase fish food amongst other things with my 7 year old son, whilst browsing my son really needed the toilet, we asked if we could use it and were told by the store managers that we could use Lidl next door, I advised her theirs was out of order we were then told to walk 250+ metres away to Asda. Needless to say we left without purchasing anything. Thank you to the wonderful staff at DFS next door who came to our rescue. I will never visit this deplorable store with diabolical management again. Thank goodness there is a well run Pets at Home in Farnham!!!