Derby Fast Track Recovery

Great service the recovery arrived on time and got my car safe to the destination.

My car broke down and I rang the RAC saying I was a female alone. They said they would be with me in an hour and a half. This then changed to bit later, after waiting five hours and then them telling me it would be 14 hours not caring it was midnight and I was alone I decided to ring a local recovery company. Thank goodness I rang Fast Track. He said he wouldn't leave me stranded any longer and would be with me within an hour and a half. True to his word he was there, a lovely, friendly person, and I was so grateful to be home just after midnight instead of 6am waiting for the RAC. Hopefully I will never need his services again but if I did he would be my first port of call before the RAC who have now lost my families custom

Today I called Derby fast track to recover me from my work place, A&E, where I had broken down. This kind company and there boss Mr Ali said they would collect my car the same day with a £50 nhs discount, on thanking him I got upset for his kindness and telling him I struggled to get it collected as I simply haven't got anyone to help me he announced he would do it for free as WE as A&E staff do a fabulous job and that he is so grateful that WE have help him in the past.... he was truly my Angel today, THANK YOU Ali God bless you .

Amazing! They were the only recovery I contacted that were willing to come out and help me after a blow out. Got my location and a quote quickly and the driver was reassuring and friendly, ensuring I was okay. Also went the extra mile and jump started my car when arrived back home because my car then had a flat battery. Highly recommend!

I'm sure 100% I had trouble with 1 of these drivers in the past when he came to do a drop of for my neighbour, this driver was ruud, bad attitude, and gave us threatening behaviour, so I would be honest to give this a 0 rating and I spoke to my neighbour and told him the same

Great service, 5 stars. Same day service, arrived to collect my vehicle on time as agreed, very professional service. I honestly would not hesitate to recommend him, and I’ll definitely keep his number if ever I need a vehicle moved in the future. Thanks again.

Had the most amazing customer service experience in our hour of need. Prompt response in awful conditions and great communication throughout. So sorry that we forgot to ask for the drivers name but so grateful to you for getting us home. Would definitely recommend this friendly and helpful company.

Excellent service, fast, friendly and professional.

Absolutely amazing. Came to us after the coverage on our car got denied. Great price for an amazing service. Would 100% recommend for anyone stuck in a pickle.5 stars!