A1 Car Sales - Portsmouth

Me and my boyfriend just got an Audi from A1 Carsale and our experience was amazing everyone here was so kind. If you go here I would highly recommend as he was very patient with us. Ali helped me out a lot! . He gave me a great deal and the right car. Got me the fresh start I needed. Very nice and very knowledgeable. I definitely recommend coming here if you are looking for a used car. Many options and good warranties. A+

Scam company!! I bought a car there recently, the look of the car is fine . But the car have serious problem that they didn’t told us . When we take car home for a day , the warning appeared till now. They bring our car to garage and fixed but car getting worse and didn’t cure the problem. The garage send them a bill to fixed our car but they run away , didn’t want to pay and leave us a broken car . We pay nearly £20000 for the car . Don’t buy a car here! They are SCAMMER!!!

My experience with this car Dealer hasn’t been the best. I picked up a car from this Dealer and a few hours later I dropped it back because it had some flashing lights telling me ‘Engine Fault, repair now’.I took the car back to the Dealer and they asked me to drop it at A1 Garage for repairs. Moments later, I got a text telling me my car has been repaired and ready for collection. I then decided to request for an unwind because they knew it had a fault.A1 is now claiming I damaged the bumper of the car just in a bit to try to keep part of the money paid to them by the Finance company.I strongly advise anyone dealing with this Dealer to think twice because they’re dishonest and dodgy.

Firstly, let’s say when people advise you to read reviews before purchasing please do! I can put my hand on my heart and honestly say this has got to be the worst place I have purchased a car from yet I wish I had read the reviews before doing so. Non-stop problems with the car like one of the previous people have said do A1 cars help? no all they care about is the money it should not in anyway be ok to sell unfit cars to people! The car has had more than you could possibly think of amount of faults. I can’t express my frustration enough but please be VERY VERY careful when making purchase from this company.

I bought my car from here and only later read the reviews which greatly worried me. However Zaib was brilliant from start right through to the finish, from buying, sorting MOT etc and promptly dealt with an issue that was only noticed a month later. Can honestly say it was really good customer service including from the young lady in the office. Phew really relieved as cars are not my thing. Thank you again for your kindness & professionalism. Trudy

400 mile / 2 day trip wasted trip, but WHY??Enquired over a few days about an E Type Jaguar, Zaib was brilliant at the start answering all our questions and gaining our confidence in their company. We agreed a sale price, trade-in price and a date for collection. We travelled to Portsmouth, but over half way there he rang & said that an emissions light had come on & they were taking the car to Jaguar at Chichester for diagnosis ... We both agreed to continue travelling to see the car at Jaguar in the hope it could be fixed shortly or collected later, we could at least see the car. We arrived at Jaguar & they had not seen or heard from A1, we waited 1.5hrs - nothing. I called Zaib numerous times - no answer. Eventually I travelled to their offices. Zaib looked shocked to see see me & said he'd been busy with another customer. He said there was a delay sending the car to Jaguar but it would be going in the morning & He would call me first thing.Guess what - no call at all, no reply to messages. We don't know what happened to the car, except that he seemed to be talking to his boss. called 'Ali' - this bloke seems to call the shots. Jaguar never did receive the car for diagnosis, it was all lies - I spoke at length with a lovely sales guy there & checked back.This place is a sham, it's supposed to have about 20 cars for sale, they haven't got room for half a dozen. It's a shabby back-street setup & I wouldn't ever touch them with a barge-pole again.WHAT A WASTE OF TIME & EFFORT

First and foremost from my experience I am glad I didn't look at the reviews before buying this expensive M4. I had seen the m4 for a good deal and come to test drive it and was happy with the car. The sale was quick and swift. A month later I had sensor problems and sparkplug issues. The car came with 3 months warranty, I had dropped the car back to Portsmouth for a warranty repair. Zaid had brought the car back to London free of charge with half tank fuel and cleaned the car. The level of after care I had recieved is outstanding. Good customer service and communication, very friendly too. Thank you