Avon Car Sales

I bought a Citroen DS from Avon Car Sales a couple of months ago. The garage have a good selection of cars, which were in very good/immaculate condition, and as advertised (not the usual rubbish you find when viewing second-hand cars).I was very impressed with the salesman Scott - he was professional, knowledgeable, friendly and didn't push for the sale. I'd had a very bad experience with another garage and was extremely wary about buying another car. Scott couldn't have made the experience a better one. Thank you, Scott!

Scott was absolutely fantastic. So helpful, happy to answer my many calls and questions and went above and beyond for us when we were without a car. Highly recommended.

Very bad experience. On March 2023 purchased from them Mercedes-Benz Viano. Bus had lots of issues including non closing electrical doors and lots of minor issues. Since first day Scott was feeding us with promises and stories about problem to get the parts. AVOID THEM TO SAVE YOUR NERVES AND MONEY.

Absolutely horrendous. It isn't even worth the one star. Selling people cars thats are not fit for purpose & then pretending to go into liquidation so they can push the issues away from themselves. Rude, inconsiderate & cowboys. Scott Coulson & Stefan Brain run this ' business together even though Scott makes out he has O knowledge about cars and is only there as he wants to help people but in reality he doesn't

Scott made this a relaxed, super easy experience. I trusted him to explain all aspects of the car and sort the paperwork. He kept me updated with regular phone calls for pick up. i can highly recommend Avon Cars. Thanks Scott

Please avoid this company at all cost, especially if you have a small family! I've had a nightmare with this company right from the start of the sale and luckily I reported the faults with my finance company within 14days of the sale and now its finally been handed to a case handler, I am awaiting an independent enginer to check over the car which will hopefully be inspecting the vehicle in the coming days. I bought the car back at the end of July and had to wait over a week due to them saying they would replace the cambelt (Sold my car for PX of £150 due to the promise they'd do the cambelt) and complete a service on the car. However I've since found out that the car has a camchain not a belt so that wasn't touched but still put on my paperwork it was completed. My partner recently had to do a complete engine flush on the vehicle due to the oil being super thick and black (not been changed in a long time) This is after the car was sent back due to a oil leak and they had it sat for 3 weeks before starting any works on the vehicle. I also reported several faults which weren't touched and no information on the car when it was sent back to me. I still have a missing bolt that should be holding the air conditioning unit, tapping from the engine and already had to replace parts. The only thing the vehicle did get was a brand new windscreen but only because my partner got involved and said no way we would take the car with 3 windscreen chips. The car was delivered to me and when I started the car there was an issue instantly and had to get the engineer to come back to my house to do some works outside my home. I wouldn't trust any of the machanics working for this company because they don't seem to have a clue. One was very rude when he promised a curtsey car and then kept failing to deliver or keep me updated. This has been by far the worst car sale experience I've ever had and in fact the 05 plate ford focus I PX was much more reliable and engine sound than the car they sold me. On top of all this the car potentially has a head gasket problem that is being taken for a test this afternoon with a garage we do trust and could end up costing me a lot of £! No one should be dealing with this from a company thats been recommended by a broker. You kind of expect this from joe bloggs down the road on a private sale but not a 'reputable garage' judging by the recent bad reviews they are on a downward spiral and the cracks of this company is starting to show. I can also vouch this company has no customer service skills and very rude! What should of been a nice little run around for me and my 3 year old has become an absolute nightmare thats costing me a lot of £ to fix/get checked! So please don't take the risk.

Scott was friendly and helpful. I didn't end up buying a car from them as I ended up getting a new car but I'd highly recommend them as they are great to deal with!

Bought the car from them Nov 22. Ad was false, listing equipment that was not present. Car had faults that I was promissed they will be sorted under 3mths warranty included at the point of sale. Whole year later, several emails and car still not sorted. Had to fix from my own pocket. Absolute shame, bunch of cowboys, avoid like a plague

Scott was brilliant with the sale of my car, he was helpful and professional from the first enquiry. Cars are all prepped to a high standard. Great experience would highly recommend.

I am writing this for my Dad who bought a Ford Focus.We found Avon Car Sales to be a very professional, small dealership. All the staff we spoke to were very knowledgeable & helpful. We rang 2 hours before visiting to make sure the car was still for sale, as we had a 1 hour journey. When we arrived the car had been washed and was in a position to look all around it with plenty of space. We were impressed with how it was presented. The whole process of purchasing the car was made very easy. We would highly recommend Avon Car Sales.