Co-op Funeralcare, Polegate

Brilliant service at our time of need. Could not ask for more. Would highly recommend.

Thank you so much for the care and respect you showed us for Keith Hamlets funeral and for helping us every step of the way to make a smooth and dignified goodbye to our dad.

If I could give no stars, I would. The funeral director and his staff on the day where terrific but the service before the funeral was shockingly bad. Afterwards, having received a bill and a form to fill in about how they did we sent in a sheet of A4 with our complaints. We heard nothing. This was from a funeral in July. It's taken us a while to get round to thinking about this but it really is unacceptable.

I had the misfortune to require the services of a funeral director when my wife died on a Sunday morning. I asked for the local Co-op funeral director to take my wife initially, whilst I collected my thoughts and decided which of the many local Funeral services I would ask to deal with everything.The Co-op were brilliant. They came quickly and discreetly to take my wife to their chapel of rest, then left me to contact them later. I decided later to use them for the funeral and after an appointment at their offices I was shown all their services and the cost of each. No pressure was put on me to choose anything I didn’t want and they contacted the celebrant for the service. She perfected a tribute to my wife and conducted the service in a wonderful and sincere way. I was consulted in every aspect of the service and they compiled and printed an order of service sheet, for me, using information I provided. In every respect they were 1st class, discreet, thorough thoughtful and above all kind.

From arranging a pre paid funeral in Purley to arranging my father in law's cremation and service in Polegate I have nothing but gratitude to all the staff involved. Thank you all very much