Easy Optical Limited

Very poor customer service - don't answer the phone, reply to emails or reply to chats in the automated assisstant. Had to go through paypal to get refund on frames I returned. When I finally got through they were very rude and put the phone down.

FOR THE LOVE OF GOD DO NOT BUY GLASSES AT THEIR SHOPThis is simply a scam, It has been one month and no answer on the phone or email, they simply ghost you and take your money.Don't do what I did and buy your glasses for a few pounds more elsewhere.

Pedí una montura muy pequeña para una miopía muy alta. La montura tardó en llegar pero la espera ha valido la pena. La montura está muy bien y por fin tengo gafas con un cristal casi" normal.Muy recomendable."

Avoid like the plague, ordered 4 pairs of frames to try, Mark Henry advised it would take a week. Then he sent a DPD tracking number that didn't exist and a Royal Mail one too, again it didn't exist. He ignored all calls and emails. I had to complete a chargeback of £512 with my credit card company. Which luckily has just come through.