Gas Services Wales Ltd

Great company! Will definitely use them again.

I could not recommend Gas Services Wales more highly. They are extremely professional, knowledgeable and friendly. They carried out new boiler and radiator installation very efficiently and when they came across an unexpected problem dealt with it calmly and priced the additional work very fairly. Well done to the whole team!

Fantastic company who really care 110% for their customers. Many thanks Wayne and all the staff in your business. You go the extra mile and I for one appreciate everything you do to ensure I have hot water and heating 24/7. We are all quick to complain but not always so quick to complement.Thank you.

Highly recommend this brilliant company for both servicing and repairs. First class service all round. Many thanks.

These guys fitted our boiler etc. They were great. Polite. Efficient. Sensible price. Took care to explain everything and left everything clean and tidy. Would definately recommend and will use again ourselves.

Shocking that they charge only for the visit. The technician came and plugged in my boiler that I unplugged because it was showing some errors on the screen, he didn’t do anything else, after which I asked the technician if I owed him anything and he said NO because he didn’t do anything. Two days later I received an invoice on my mail and when I called to ask the person that answered the phone was very rude and yelling at me. I just hand up and paid as I wasn’t going to waste my time with a rude guy on the phone and I guess that they need the money more than me. They just lost a client. Very rude and shocking, however the technician was completely the opposite.UPDATE: they did such a good job in reviewing my boiler that now it stopped working and I had to unplug it again (note that the technician only plugged in the boiler, nothing else). Now most likely I’ll have to pay for parts or even a new one, but even when I already paid this people I’ll be calling another company and will never use or recommend Gas Services Wales. You earned £54 but lost a client and bigger business due to very rude person on the phone. And for the owner, obviously he will never say to you that he was rude and yelling to me on the phone, but he definitely was and as I said I don’t have time to argue with rude people and even less when they are supposed to be customer service. AVOID!!!!!

The whole team from Wayne, Marius, Helen & John are so helpful & reliable. The standard of work is exceptional & if you want an honest gas services company to do work for you - look no further. Great knowledge, superb standard of work, great value - thanks to the whole team

GSW looked after us at our previous address for a number of years and when we moved into our doer upper, they were there to help. The neglected boiler was repaired and serviced, old gas fires removed and unused pipes capped. They are always ready to advise dealing with our sometimes random questions. Excellent all round service.