Bupa Dental Care Sale Moor

My recent treatment by this practice has been appalling. My last dentist left. I am now overdue for a check up, and they still have not allocated me a dentist. I rang lat week only to be fobbed off yet again. We are supposed to pay to put up with this? It's absolutely unacceptable. A good dental practise being ruined by BUPA.

After staying away during the pandemic and allowing them time to deal with the backlog, I tried to book an appointment today only to be told that I'd been 'archived'. No warning letter. No notification. No chance of being taken back on for at least 12 months.The lady on reception was incredibly patronising. She spoke to me like a child and put the blame squarely on my shoulders. I explained why I'd stayed away but her attitude was unchanged. The computer had no record of my most recent visit, which was frustrating because I shouldn't have been archived.I spoke about my experience to staff in one of the nearby shops. Several other customers confirmed that they'd had similar experiences with rude receptionists here. Their attitude sucks.The dentists might be lovely, but the support staff are horrid. My advice? Go elsewhere. I will be.

Excellent service, doesn’t seem to be taking on NHS patients at the moment, though.

Amazing dentist. I have a very bad needle phobia and absolutely hate the dentist but yesterday I had a wisdom tooth removed and Damien and his team were absolutely amazing with me. Holding my hand to comfort me and making me feel at ease whilst having the work done. Brilliant practice and all the staff I have met are professional and polite. Would highly recommend this practice.

Very impressed with surgery and staff. Dentist very friendly and efficient. Would definitely recommended

I’ve had the best dental experience with Zeinab. She was so thorough with my examination & replaced two of my fillings. She was gentle & talked me through each stage.The staff made me feel so comfortable especially Rachel, she helped me with completing my paperwork correctly.Highly recommend this dental practice!

Have been a patient of this dental practice for many years. Excellent hygienist, Debbie. Always cheerful and professional. Ian, our dentist is friendly and very experienced, always explains treatment and advice. Practice accommodate appointments to suit our needs.

Theres nothing more a dentist could do to be accommodating and welcoming to it patients. I have literally nothing to fault.Aneesa is a 10/10 dentist. Her manner is very inviting and feels relaxed which is great for my nerves. Between her and Lucy, I've always been in great hands. The two have done so much to get me over my fear.They have even offered to swap rooms as I struggle with the stairs. As I said, there's nothing more they could do to be accommodating.

I Saw Lucy Meagher today who fixed a chipped front tooth. The reception team were very friendly and the practice was clean and inviting. Lucy and her nurse put me at ease straight away, I was really impressed with the results from the treatment Lucy did, especially with it being my front tooth, the treatment was completely painless and Lucy ensured I was happy with the appearance before I left. Could not recommend Lucy enough, fantastic dentist!