J&J Crump & Son Ltd

After a bit of a wait (busy time of year) the team have just been to install insulation at my house.I wanted to say thank you - they have done such a wonderful job.They were professional, friendly, polite and so efficient. A credit to yourcompany.

Brilliant service from JJ Crump we had the loft insulated the work was carried out to a great standard. The installer Cole was a credit to the company a job well done.

I will be clear that crumps contractors where working both sides of my property with access in the front and rear gardens as I wasn't happy with some of the contractors work a quick call to crump lead to send in the big guns known only as big Steve the resolve was first class keep up the great workmanship and first class service

We had a quote from JJ Crump &Son which was extremely competetive and as they are a local company (All though i know they work Nation Wide )We wanted to support a local business.We were offered a choice of installation dates and on the agreed date the fitters arrived on time.The installation itself was extremely professional and the installers,Ben and Lewis were polite,friendly and extremely knowledgeable.I have absolutely no hesitation in recommending JJ Crump and son and we will defineately be contacting them again for our future planned money saving improvements.

We were quotedExtraction of old insulation (4/5 bags)Refill with new.2.5 Days to complete all works.Price agreed.We actually hadExtraction of old insulation (1.5 bags)Refilled with new1 day to complete (Started at 10 am until 5 pm)I then queried the quote explaining this as the guys who came around were contractors and they confirmed they would be able to fix in another job because ours took less time. So J&J Crump is now earning a free job that I have paid for.Other issues – I had to cancel the initial date due to work commitments, however, to arrange another date took several months because they did not reply. I would give them a min of 2 weeks to reply before chasing. I did receive one rather rude reply. I then phoned them after 3mths and they booked me in straight away.The insulations guys were professional and great to talk to. The work done looks good but I do not have x-ray vision to check the walls.No after-sales service to check how things went.But, they were good value and we used no grants or subsidies. It was a personal contract between me and them. I just think they should lower the final bill due to it taking a lot less time and less having to be removed. Thus lowering their recycling costs.

We have just had a new boiler and Google nest thermostat fitted by JJ Crump and Son. From the outset they have been extremely polite and professional . The job they have done is excellent. From the guys that came out to survey the installation team and the electricians., all extremely polite and professional. They arrived on time and cleaned up after. Would certainly recommend. Thanks

Called to book a quote for loft insulation and told I would be visited in a morning slot. No communication leading up to the appointment. No show on the day. Tried calling the company three times on the day of no show and the phone was never answered. Very poor service and now looking elsewhere.

This company have been brilliant from the start .I had the cavity wall insulation, thay was on time , explained what thay was doing , cleaned up after themselves. Very polite and professional.Then I had radbots fitted ,1 little error so thay came back to fix it today , a young man called Ben explained why I had a little leak and rectified it , he was on time very polite and cleaned up the little bit of mess .Now waiting for the extractor fans to be done.Over all thay are a very polite team , I would recommend them.

This company was totally professional from start to finish of installing a new boiler, moving it to a different location than the original.The office staff handled all the paperwork efficiently and the company sent out two advisory representatives both of whom knew their jobs inside out.When the plumbers arrived on date and time , they immediately began by covering the floors, to safeguard the surfaces and completed the work in a superbly professional manner, working non stop for two days until the job was finished. They took away all the old equipment and left everywhere clean and tidy.Overall a very satisfactory result was achieved and we recommend them on all counts.Thank you to the team, we are so impressed and delighted with the new heating system.

Do not use this company, they don't know what they are doing. When I contacted them about their poor quality work they just stopped talking to me and haven't rectified the problem. They set their drills on hummer action and damaged mostly all the bricks they drilled through for cavity wall insulation, or pushed the bricks in. Don't use them because it will cost you more to put their poor quality work right, then time to take them to court.