PC Man - London's Computer Superhero & WiFi Specialist

Having suffered from poor wifi for years, I decided that a wired solution was probably the best way to go. We have also been waiting for fibre to be put onto the house by Openreach, which is just about to happen. I discussed the issue with Michael the MD and he came up with various costed solutions, one of which fitted my budget.On the day of installation, the two engineers - Chris and Scott - were excellent, they worked quickly and everything looks really neat and tidy and they even patiently answered my 'dumb tech' questions!Also, it seems as though the new equipment has managed to eak out a bit more bandwidth too, which will hopefully tide me over until the fibre appears.Very pleased with the solution and thanks once again!

We were suffering from unreliable internet, which made working from home challenging. Michael provided us with a tailored whole-house wifi solution. His explanations were very clear and helpful and the installation was done efficiently and promptly. Our wifi has worked perfectly since installation.

Very quick response and a home visit from a friendly engineer to set up our new computers. Also a great advice on the printer I should get. I would higly recommend PC man. I have used their services over quite a few years now and I always come back as they're very reliable.

Michael came to evaluate issues with my internet and to see whether any updates or upgrades could assist as we were having significant issues . Michael gave me a clear set of options and pricing which was easy to understand. He finished the first phase yesterday and I was delighted with the service. He sorted out all the kit in the property and made a mass of untidy and unsightly cabling vanish . He explained what he was doing and why , and as I work at home went to great trouble to ensure the internet down time was minimised . I was very impressed , so thank you Michael for sorting everything out so well

I contacted Michael as there was an issue with my ethernet cable to my office. He came by the house and sorted it within a couple of days. Asides from that he suggested a few changes that i might want to consider in the future and let me know a few short term fixes that i could do myself.

We have used Mike on several occasions and have found him responsive, pleasant to deal with and good at solving problems. We have no hesitation in recommending his services.

I have worked with Michael for over 10 years - both for internet issues and basic IT / laptop issues and he has been excellent at providing bespoke solutions that suit my needs. The options he provides can seem expensive initially, but once you understand what the system is doing for you it's definitely worth the investment. The first set up he created for me didn't fail once in over 10 years of use, and the hardware he provided was still going strong when I moved out of the property (so well in fact, that the next owner has chosen to continue the service). What Michael does really well is optimise the environment you have and make it the best it can be for you. He provides additional kit and software to maximise the internet you have available at your property - either to get around physical limitations like at my first property, where the flat was long and thin making it hard to get WiFi to reach the back of the flat where the office was located, or technical limitations, like with my current house where there is no fibre in the area. He then provides monitoring software which he uses to identify quickly where an issue is if you experience one. He's quick to respond, and explains things clearly. Take the time to understand the solutions Michael suggests, make your needs clear ( we were less hi-tech than Michael so didn't need everything he initially proposed) and he will provide a great solution, which is reliable and future proofed. He's professional and importantly, you can trust his advice.

I contacted Michael ( PC Man) because I was not happy about how my internet and WiFi were working. We made an appointment for him to come and review my systems. He ascertained that my broadband connection was only around 10Mbps but explained that this could not be improved as we could not get fibre provision through BT Openreach. He explained that our WiFi distribution through the house could be improved by adding ethernet connections and Wireless Access Points (WAPs). Other improvements suggested were a better router and a new desktop computer.These changes were implemented on agreed dates and Michael and his team were at all times courteous and helpful. He explained everything carefully and helpfully and was always responsive to my emails.

Brilliant. Finally somone who comes along when they say they are coming, fixes the problem which needed fixing, and did on time when they said they would. Cannot recommend them highly enough

Michael installed WiFi boosters to improve the signal around the house, and we have had no further problems. The service was quick, professional and friendly. Michael went several extra miles, being very patient in explaining thoroughly the upsides and downsides of the different solutions he proposed, and advising us on what he believed to be the best (which was not the most expensive). Would have absolutely no hesitation in recommending him and his company to anyone needing expert advice on wifi and general network problems.