Boots

The products are top notchI got so much help from the staff it was amazing

Absolutely no one to be seen upstairs in the pharmacy. After waiting for ages a man finally turned up & he was incredibly rude! Next time I need the pharmacy I will seek out another branch.

There were so many things I wanted to buy that I couldn’t fit them all into one basket, so I brought my small suitcase to use as a shopping basket. But the black female security guard rushed up and said I looked suspicious like a thief, and forced me to stop shopping. (And she also called the manager, who also thought I was suspicious) and forced me to pay the bill. I think this is racial discrimination. I am still a student, do you think I am easy to bully? As a consumer, I am very dissatisfied. I will never never never come to this store again！！！I am really angry！！！I hope they can be fired.

Sarah assistant manager was amazing. She was alone on the shop floor, but she ran quickly to get my click and collect order. I really appreciate it. Thank you!!

On my second visit, the staff at the counter once again displayed an unwillingness to assist, which was disappointing.

TERRIBLE EXPERIENCE! I ran into the rudest and least helpful pharmacist in this place!! I can't stress enough, but this pharmacist (who was working there on 30/03/23 around 7:30 p.m.) should not be working in a place where the interaction human is necessary! I had a headache and quickly stopped to buy medicine (little did I know the pharmacist would only make it worse) He was extremely rude and didn't care to serve me even though I was waiting for TWENTY minutes (because he was busy on the computer; when I insisted and asked him for quick help, especially after so much waiting, he literally asked me to stop talking and express the fact that he didn’t care about my situation) I saw other bad reviews about him and I’m still surprise this little angry man still work in this place.

Worse Boots I’ve come across - no-one manning the tills, and staff unhelpful and poor layout of shop! Do not waste your money here.

This store is comprising with ground floor & 1st floor,,,

Be careful when you order online and choose this store to collect. I usually collect from Piccadilly store & never had problems. But this store - packs in stapled paper bags instead of secure delivery boxes and when I opened them half of my online orders are missing! Store staffs especially men were extremely unhelpful as well. Deeply disappointed. Never again.