Rentokil Property Care - Nottingham

TLDR, had an UNPLEASANT experience with the chap from Rentokil who came out after the original inspector went off sick - VERY argumentative and combative and generally NOT friendly on both visitsOriginally we found out that our surveyors (Russen & Turner) had missed a woodworm infestation in the property. So we called out Rentokil to inspect and produce a report. The first chap was quite nice, friendly, professional. He went off sick.The second chap was the complete opposite.We, as customers, have to rely on Rentokil's professional 3rd party opinion when claiming costs back from our surveyors.The initial inspector found an active infestation in beams above the fireplace, but this was NOT noted on the report.This is INCREDIBLY important to show and instead of adding it, they got VERY argumentative and uncooperative.Incredibly poor and it puts us as their customer in a very frustrating situation.

Great service from the time of making the 1st call to completion of wood treatment. Great peace of mind

Warren Higgs very polite hard working guy did my damp proofing on Tuesday very pleased with the work. Also has a wicked sense of humor. Thank you.

We used rentokil for a wet rot fungi issue under our hallway floorboards. Brillant service from start to finish. They come out and explain all you need to know about wood boring insects, the process of removing/treatment and take very good care in lifting/re-installing floorboads.Very Punctural(unilke the 2 other local companies that did not turn up or call back) Highly recomend. Aftercare is good if you need to call back to clarify anything.