KRK Motors Ltd

Amazing customer service, had my car delivered on time, and all required documents. Pleasure doing business with them and would do it again

great service very easy to negotiate with, looking to get my 2nd car there since the first one i bought never had any issues

Terrible customer service, mechanic fitted springs upside down on my wifea car so had to pay another garage to fix the issue. Tried to address the issue with KRK but they ripped invoice out of my wifes hands and said there is no evidence of ever being there. Total conmen and very very rude. They leave themselves fake reviews and claim all the negative ones are fake. AVOID!!!

Had a car off them just over 12 months and the car need a new engine not happy. If u can’t remember customers . I part ex in my citron cactus and for a17 plant needing a new engine is not good and for the head gasket to go on it to is not right .

Bought a Ford Fiesta and had to take it back sold with faulty battery which they replaced after we did a 100 mile round trip for and battery was not there which meant a 45 min wait then we found a leaking tyre valve which was not spotted before selling and a broken CD player which we now have to spend more money on getting fixed. Shame the cars are not correctly checked and serviced before selling. Will not be using again.

Bought a car front these guys over 6 months ago customer service was perfect sales man was very respectful car haven’t had any issues ever since. my daughter passed her test recently looking forward to see these guy again to get another car from them i 100% recommend them very very good service

came all the way from london to buy a car from these guys, did not disappoint i would definitely come back customer service was great and the car is perfect. good job to these guys really putting in the work

If I could give 0 stars I would. I read reviews on this garage before visiting and due to the mixed reviews and dates of the reviews, went ahead anyway - please DO NOT make the same mistake as me… AVOID AVOID AVOID!!I visited the garage to have my springs repaired which they did. I was told £240 for cash. Due to finishing late they promised me an invoice the next day. Which I agreed too for them doing the work at such short notice. I later visited KRK to obtain the invoice, which was happily provided.Following this repair there were a series of issues uncovered due to their shoddy workmanship. We went back the morning after the work was completed and the following day after that aswell. We were assured the new issues were nothing to do with the work they completed and it was just an unfortunate coincidence. We trusted their word!! Big mistake…Due to them not being able to get my car back in for the new work to be completed we went to another garage. We took them at their word when they said they had not caused the new issue! Lo and behold the new garage confirmed that by incorrectly fitting the springs it had subsequently caused further damage. A direct result of them incorrectly fitting the springs!I went back to KRK with the invoice for the work they did and the work completed by the other garage - which we only went to as KRK could not fit us in and they confirmed they weren’t going to do anything as we should have gone back to them in the first place - which we did, not only once but twice!KRK are disputing that despite taking the car back twice we shouldn’t have gone to another garage for the repair and they believe they should not reimburse us the additional costs incurred in making the vehicle road safe.And, to rub salt into the wounds they removed their paper invoice, screwed it up and said we couldn’t have it as they didn’t put VAT on which was why they wanted cash for the job in the first place!!!Edit: the company are now denying any knowledge of me or my vehicle being repaired by them. Unfortunately for them despite dishonestly removing my paper invoice I have photographic evidence of the invoice and dash cam footage of them completing the repair, which will be sent to trading standards. Hopefully other people won’t become their victims!!!

customer service was 10/10 very polite, had a car from them never had a issue best car sales in Staffordshire, highly recommend