Ilkeston Factory Specs optical lab and Prestige Bespoke Eyewear Boutique

I wear prism glasses using bifocals for most purposes but single prisms for using a PC mostly. (Stops you from having to crane your head back and look down your nose at the monitor.) One day, clumsy me, I somehow sat on my reading glasses and broke their fairly flimsy plastic frames. Luckily the expensive prism lenses were still perfect and so I thought, not wanting to throw a pair of really good lenses away, I would try to get them put into new compatible frames and carry on using them.Tried my local opticians all of whom only wanted to sell me complete new glasses, lenses and all, which I didn't need and wasn't looking for. So I went on the web, did a few searches, and eventually found my way to Ilkeston Factory Specs' website, who I discovered actually offered reframing amongst their services, made an enquiry, and posted my broken glasses off for repair. In a matter of days my prisms came back, mounted in much better and stronger frames, with superior hinges (which I asked for) and, even though they had been ground specially for my eyes and needed to be positioned just right to get the full benefit of them, my vision turned out to be as crisp, clear and perfect as it was before.(I'm actually wearing my reframed glasses now as I type.)Great job and a real success story.Thank you Ilkeston Factory Specs for saving me a fortune!

I have used an online reframing option and everything went very smoothly from start to finish. Prompt responses, fast reframing, and quick delivery. Frames look of excellent quality. Very pleased. Would highly recommend!

Clumsiness or whatever I broke my spectacle frames irreparably. With no assistance from my usual optician other than to buy a new set I tried to find an effective solution to salvage my undamaged varifocal lenses. This company at Ilkeston was the only one I could find that was prepared to reframe spectacles.In less than a day of receiving the broken item the lenses had been reframed, posted and the spectacles were delivered to me the following morning.This service was excellent, both fast and economical and as for the previously unseen, new frames - my twelve year old granddaughter reckons they look ‘cool’ and my wife noted that Ilkeston had better taste in frames than I might have chosen.I am very pleased to have found such a helpful organisation.Regards John Johnson

Both my wife and I took the opportunity to visit Jason and Juliette to sort our glasses out as we travelled 25 miles to see them. We booked an appointment each so we had time to find the right styles and had time for a chat and meet Bruce their dog.The advice they gave was professional and really helpful. Our glasses were back for the next weekend and we have both collected them and are really happy. There is a fantastic choice of brands and prices that we didn't see at our local Boots our Specsavers. We will be back next time we need some new glasses and I would definitely recommend going to visit. It was well worth it for us. Thank you.

What a great service. I sent my broken frames with my expensive variofical lenses to Ilkeston factory specs. They were so FAST - back with me in the same week. Brilliant. I loved the frames they choose - they suit me well and the funky design of the temples perfect for my quirky personality. Recommend their service and really good comms too. They keep you informed - friendly and efficient. Really good value and excellent service.

Fantastic experience in store today. Was like talking to friends rather than sales people as they have your best interest at heart instead of a quick sale unlike many opticians. Provide honest feedback on glasses fit and look, reasonably priced for the quality and they were able to accommodate my request of tinted lenses to how I wanted them so was well worth the 140 mile round trip.For someone with anxiety they made me feel completely at ease, between this and my new pairs of glasses it was a match made in heaving.

I had broken my frame and went back to Boots who were unable to fit just frames and were intent on selling lens & frames, which is not what I required given my eyes hadn't changed much & the lens' are in good condition.I found Ilkeston Factory Specs online and booked an appointment. They were most helpful and offered a range of options for the frames which were closely matched to the shape of my existing varifocal lens'. Having finally chosen a set of frames, I could have happily chosen 3 or 4 as they all fitted well & were stylish, they then trimmed the lens' to fit & within 30 minutes it was all sorted. I've been using them for a couple of weeks now & they are perfect.My only negative comment is that they required a cash payment given I had the new frames on the day & it would have been helpful to have known that before comingHowever, overall a terrific service, very friendly & professional, good range of frames & a super experience

I had 2 pairs of specs reglazed and they look just like new again. Very pleased with the high quality lens and a quick turnaround too. Great personal service from Shaun and Juliet who are lovely to deal with. I’d highly recommend buying from this store and I haven’t said that about an actual shop for a long time!