Stroud Carpets

Good range of offcuts in the shop that will meet many people's needs, good communications up to fitting day and the fitting team were friendly and did a neat job of fitting stair and landing carpet. Unfortunately a fixing nail on the landing burst a central heating pipe - we didn't notice immediately as heating was off and the water soaked into a wall. This did a great deal of damage including making some irreplaceable family photos on the wall below mouldy - I've spent about a week's work repairing pipework, plaster and decor. The pipe wasn't in accordance with building regs - less than a floorboard's thickness from the surface - so I can understand how the accident occurred. I contacted Stroud Carpets to ask for help and/or a contribution towards my costs and was lectured for nine minutes on the owner's opinion that he wasn't liable, and quote obviously" if they came back to refit the landing carpet I had to lift then I would be charged. I think that the owner's argument about liability is accurate but legally insufficient; it was certainly poorly judged as I was seeking customer service rather than a legal admission of liability. Although I think that I had a legal claim against them I decided that doing the repairs was a better use of my time and energy. The owner did later offer to refit the lifted carpet free of charge

Have been meaning to write a review for a long time. Nancy looked after me from start to finish. She provided a great service and I was thrilled with the outcome of my curtains. She did my whole house including the curtain rails. The price was also good compared to other retailers. I would highly recommend them!

We ordered custom Roman blinds for our cottage from Stroud Carpets. Nancy was a delight to deal with - friendly and professional. The blinds arrived within the timeframe given and everything fitted perfectly. Very happy with the quality and look. Would highly recommend.

After getting several quotes from various companies, Stroud carpets provided a reasonably priced quote and were able to fit the carpet very quickly. They offered good advice when I visited the store and I’m very pleased with the overall finish. I would recommend to others.

Amazing staff so helpful, carpet great quality and fitted quicklyThankyou so much I well be back and recommending to others

Great choice of carpets and more and very helpful

reasonably priced great people and lovely carpets, even gave us some samples to match our original carpet or near to it .Highly recommend

At very short notice Stroud Carpets replaced a carpeted stair tread that I'd stained. Super service and many thanks.

Such a beautiful and high quality carpet, fitting was also provided - great overall experience!

Mixed. Superficially friendly and helpful but they dealt dismissively with my feedback that in my opinion (as someone who has had loads of carpets over the years) there was way, way too much offcut Nice carpet though.