Ramsdens - Kirkgate Shopping Centre - Bradford

if I could rate 0 stars I would .. they are scammers sent my chain to get fixed to different town they kept saying royal mail striking but it was for more thsn 5 weeks stupid.. they said its fixed it will come back thats crazy at the end of the day they said they cant fix it they will take it back... so it arrived and they kept having excuses to get it fixed doesnt take month... then they refused to refund the item.. just jorrible services no politeness from staff or anything then never even let me know any updated it had to be me ringing them all the timediscusting....Wouldn't recommend!!...

Unnecessary comments by staff about my appearance and how I’m not the person on my valid ID. Didn’t want to even check other cards and/or ID forms where my name is clearly stated, a bunch of lies and assumptions really. Don’t recommend

Had a really good experience with Dee in Bradford really understanding and helped me out will definitely be Comming back again

Very friendly staff and best exchange rates we have come across. We use them all the time and recommend them to friends.

The young shop assistant was absoloutely lovely and tried very hard to help. Her manager however is a stuck up arrogant b***h who has no customer skills wotsoever. It says on the website they will do anything to try help. THEY DONT!!! AVOID AT ALL COSTS

Very good rates after searching had what i needed in stock thank u nice and polite service

Disgusting customer service went to go get my ring priced I bought from them at 1000 pounds wanted to get rid they offered me 400 that's a propa rip off won't be going here agen and I'd tell everyone to stay as far away from here as possible

The two staff ignored me and my son to have their little conversation which must have lasted almost 3/4 minute . So little courtesy or respect towards potential customers. I don't know whether the disrespectful behaviour was because we are asians but when the chubby staff bothered to ask me what I wanted, then he decided WITHOUT acid testing my 22ct gold to call it 18ct gold and gave me a fabled price. I took my gold to Hinds, which is downstairs and I got hella more respectful and attentive service and more for my gold, and would have gotten twice the amount than what Ramsdens had quoted had I taken the Hinds voucher to spend my exchanged gold money in their store. I advise others to take the gold they wish to exchange to Hinds on ground floor Kirkgate and not waste their time or trust on Ramsdens and their rude staff who will pull fast ones if given half the chance .