Autocare (Canterbury)

EXPENSIVEE!!! Got quotes 3k to repair my car when another garage quoted me £950!! The staff were super lovely tho and they gave me the price within 2 hours unlike the other company which I waited 5 days for. Not the cheap option in town by any means.

I'm a big fan of this garage. The owner is very friendly and approachable. Doesn't make you feel stupid for not knowing much about cars (which is me!)I've bought several second hand cars from the garage and they have been brilliant. Great value and solid dependable cars that have lasted me a long time.

I have been using Autocare for the past few years now. On every occasion my car has been serviced to a high standard with no delays. Their service is impeccable! Recently having a huge problem with my car which unfortunately ended up going back to the main dealership… Autocare helped me so so much. They recognised the problem, advised me what to do and helped me pursue things further with the dealership. Autocare do not con people, they care and understand the frustration and anger that we have when everything goes wrong. They are very very honest and what you see is what you get. The team are absolutely amazing! Russell, Dan…. the whole lot of them! Thank you so so much!

We have used Autocare (Canterbury) for about 12 years and have always had excellent service. We have bought 2 cars from them, both cars continually used, never been left with no car, they have always dealt with whatever was required on the day. They have dealt with us in nothing but a courteous manner.

I've been using this garage for over 20 years and they always provide a good service.

Do no use as a woman on your own! I got charged for 2 hours labour (£108 no parts needed, a hinge realignment ) for a job I later found out would have taken 15 minutes. To top it off, the problem still wasn’t fixed, I contacted the garage but was told I now needed a part to fix the problem plus another hours labour, for a further £100. What I can’t understand is why this wasn’t mentioned to me, while the car was being worked on? I sent an email to say I felt I had been taken advantage off, but absolutely no acknowledgment. I suspect a man using this garage wouldn’t have been treated in the same disrespectful way.

Really excellent service from Autocare. All the staff were approachable and gave helpful advice about my car. Service was done efficiently and kept me informed throughout. Very professional and I was really impressed!

Excellent garage and service. We have 3 cars in our family and all 3 come here would not go anywhere else. My wife's Vauxhall Corsa came in for a service on 27/05/2023. Its only 2 years old and would not use Perrys to service it. Great service many thanks to the team.

Managed to sort a side panel dent issue causing passenger door to have issues opening - instant fix and free of charge.Dent still there but issue completely sorted.

Garage was able to fit me in quickly. However, they didn’t listen to me when I reported what was wrong with the car, they decided they had ‘fixed’ my car after repeating steps I had already taken and clearly didn’t test the vehicle properly. I felt as if I was talked down to and when I came to pick the car up I received some snide comments. I actioned their recommendations. Which lead to my car breaking down in the middle of a roundabout. Overall felt I wasn’t taken seriously.To follow on from this review I took my car to a different garage. Turns out autocare managed to miss a crankshaft sensor problem. More catastrophic than that, they didn’t diagnose a complete ECU failure- essentially writing the car off. Safe to say I wouldn’t trust this garage again.