William Penn Leisure Centre

One star is for the swim lessons scheduling at this place. Having a child 0-3 with Working full time and I speak for all parents I find it utterly ridiculous that you cannot accommodate a one time change in the days for swim lessons. From experience your team will never cancel a swim lesson despite the regular instructor being off and will bring an amateur to teach from the books reading in from the of parents. Completely unprofessional. I have quit the membership from October now.

Great gym equipment. Shame about the rave music. Unless you’re going to start selling ecstasy at reception, please play something more suitable for a cardio workout. 104-112 BPM is good, 135 BPM just induces a heart attack.

Given a 5 because I love it, the staff are really lovely and helpful. *BUT* Guys the drinks machine has been out of action for over a week. PLEASE can you fix it. Also would love a coffee machine or the cafe to be open all day. After my early morning workout I'd love to grab a drink/breakfast/roll something.

I must say, I have used a number of gyms. This gym, however, is by far the most impressive and meets my needs perfectly. With a lovely 25m pool, high end gym equipment, numerous classes to choose from throughout the day and free parking - what more could you really ask for? The cost is a downright steal for how much you have access to. Always clean and neat, and the staff are helpful and friendly.

The pool is so cold, at least the showers were hot and the pool was quiet.

So difficult to book lane swimming on the website.App works better

Was a member for a few years. Really enjoyed the gym, classes and the pool. Sadly I left due to the membership team. My membership was due to end and was contacted by another everyone active gym first (hats off to them for their swiftness) asking if I want to continue. My price had gone up which I was hoping to discuss. When the guy who deals with membership at William Penn finally bothered to reply to me there was no discussion to find a better price. So what is the point of having an employee deal with membership. Put it all online, be alot quicker if there is no compromise on price. Save money for more equipment. They don't start till 11am, I'd suggest you at least do some days early.Rest of the team at William Penn are great and incredibly helpful. Two stars lost due to lack of effort on membership team.

Unfortunately I did not have a good experience at this gym. They need to update their equipment, interior and exterior of the building. Their policy clearly states no phones in the gym however they will stop you once you record your own workouts which is quite confusing. Probably best to avoid this gym and head towards amersham where their gyms are always fantastic.