First Call Taxis

THIEVES!! THE DRIVER STOLE MY STUFF. It's a scummy little backstreet taxi company I've been using for years but I'll never do so again.I left my handbag in the taxi on the way to the airport. The driver had an evil vibe and never looked at us or spoke to us the whole trip which creeped me out from the start. Once I arrived at the airport and he'd driven off I realised I'd left my handbag. I gave them a call straight away and they called the driver who said he had the bag and would drop it to the taxi office so I could collect it when I got back. It was too late to go back for it immediately as I had a flight to catch. I knew the driver wouldn't have had time for another fare so I thought it would be fine and I'd get it back. Taxi drivers are usually honest right?!When I arrived back in Bristol and went to collect the bag, it had been emptied of all valuables, inc my phone and kindle. When I complained that my bag was empty, the manager became extremely aggressive backed the driver, slammed the window shut in my face and basically told me to f**k off and go to the police (which I did).So either the driver or the manager stole the valuable stuff and handed me an empty bag. These are the kind of drivers that will let burglars know you're away when they collect you so be very careful.

Booked a taxi for 1am. Called them because taxi did not arrive by 1:15am, they said a taxi was on the way to me. Called again at 1:30am and heard the gentlemen ask his colleague what should I say to him?". He said that the taxi driver that was headed to me and took another job on his way to me leaving me and my partner standing in the street in the freezing cold for an hour and no taxi ever arrived! Called again and they just hung up on me when I asked where it was. Awful company

Terrible service I was overcharged by £10. The car was filthy. Would not recommend to anyone. Uber is cheaper, cleaner and more reliable.

I'd like to thank the sympathetic driver who took me to the BRI A&E Dept at 10.15pm last night. Thank you so much for your concern. My eye is fine!

Friendly & reliable - These guys really helped me out with a last minute booking & made sure I didn’t miss my train. Really appreciate it & will definitely use them again.

Never normally write reviews but this taxi was awful , unprofessional service when I called , and he purposely took a longer route , an extra 7 mins making me late , cost £17.50 for a 18min drive !!!! Was an okay car , ridiculous , on my way home ordered from a different company (v cars) and came to £11 , they took the quicker route and had a nicer cleaner vehicle, go to them instead !

They arrived 25 minutes late, which given we ordered the taxi at 11.30pm on a Tuesday they can't have been delayed by traffic. When the driver finally arrived at 12.15 they hardly said a word, let alone an apology and both picking up and dropping off didn't offer to help with our suitcases. We also felt that the driver was trying to hint we should give him a tip, which of course we weren't after such a disappointing service!

I booked the cab one day in advance and everything was perfect. Very friendly staff, totally reliable on timing, the driver helped us with all the luggage, indeed very good service! I recommend it!

Rang a taxi Saturday night . Was told 10 min rang back has taxi didn't arrive. Was told the taxi came when it never has we were outside.was sending another in the end took over a hour . For a 5 min journey and in the pouring rain .very poor service.