Quiz

Love the clothes in this store. The manageress got me another size to try, which was really helpful.

customer service is very UNKIND and IRRESPONSIBLE, if you are working as sale assistant you are expected to welcome customer questions and just answer them with kindness at least if you are saying NO, say it with respect.a young lady customer approached the old lady who was behind the till and the old lady assistant was checking her phone, then the young lady customer asked her if she can TAKE A PICTURE of a dress, and the assistant did not even look at her, and just went oh! we do not do that and kept on her phone, it was annoying to see that!

I came on Thursday to buy shoes for a wedding in Paris. I stopped by before an appointment at 9am and the woman in there just ignored me completely which I thought was a bit rude so I decided to shop somewhere else.I couldn't find anything elsewhere so I returned there after my appointment and a young lady was there and spend time helping me decide on the shoes. She was really nice, friendly and professional. I wish I had asked her name to write the review but I am sure she'll know who she is. She gave me great advices and put me at ease as I never wear heels and was a bit stressed. She was really patient. Another of her colleague working in the shop was being super nice and we talked about the wedding in Paris and she was just really fun and lovely. I hope they both recognised themselves in that review, thank you to both for making my shopping experience fun and enjoyable.

Staff are not understanding when you have an autistic child just start having a go at you about your kids touching things very rude disgusting behaviour towards children and also there bags are really cheap and nasty the rhinestone handles bag snapped the first time I used it cheap clothes handWash only won’t be shopping here again staff would rather have a chat in a corner than be nice to customers or even acknowledge them what an absolute joke

Been coming here to shop for quite a while, and I've got to say great layout, fabulous stock. But most of all the staff are so friendly and helpful. Thankyou

Very rude and unhelpful staff. I visited Leicester quiz store about 4.20pm today to get the refund for one of my dress . (6.12.2022) the lady who was at the cashier asked my bank card first and the she said she needs the wallet no to do the refund. I didn’t know how to get the wallet no. Unfortunately she was very unhelpful and keep asking the no and ignored when I asked her to help to find the wallet no. Looks to me she doesn’t want to help the customers. Ignore and doing her own thing when I was struggling to find the wallet no . I went to return my dress all the way from Nuneaton and the customer service there was really bad. I asked her name as I remember her name is Susan or a similar pronouns. Quiz is one of my favourite clothes shop but I don’t want to go to this store anymore. Really bad customer services.

I when to Quiz highcross Leicester today after looking for a dress that I had my heart set on, The staff were brilliant they made my day. Thank you.

The store looks okay, though I only went there to apply for a job and I didn't get it

Nice ideas for clothes but always something wrong with them, not sewn properly most of the time or made from cheap material which is crazy considering they charge quite a bit for what it is. The staff have always been nice though and the store looks great, just wish they would have the clothes be better quality