Scott Maddison

I would like to recommend Scott Maddison for their professional and efficient service during our recent house sale. The process was always courteous and polite, communication was excellent all through the house sale and it was personal, good old fashioned service. I am very pleased with everything that was done for us.It would be a good idea to check out Scott Maddison before you consider an on line experience.

Alison and Megan were the two people I did most of my communication through and I couldn’t fault them. My situation was not ideal and was at times making me unwell. However Alison and Megan both helped all the way through answering any questions I have and keeping me up to date on what was happening. Thank you for all you did it truly was a little easier getting through it all with you both helping. Thank you again

We found a property that ticked all of our boxes online, we approached Scott Maddison as they were the selling agents. We arranged to view the house and knew straight away that it was the house for us. When we were in a position to put an offer in we did and it was accepted. This was 4 weeks before Christmas. Their lady who deals with the progression side of things made contact around 3 weeks later, but rather than an introduction first saying who she is and what she does, it was straight in with a bombardment of questions, also using ‘lol’ in one of the first emails. Straight after Christmas we had a call from her, saying that this sale was ‘dragging on.’ Obviously I informed her that we have just had 2 weeks for Christmas and not a lot gets done over this time. From that point we had very little communication from SM. We arranged a second viewing with Megan I believe who had only recently joined. She was fantastic and couldn’t be more helpful with assisting with the viewing as we had a couple of trade people come along too. We ended up leasing with the seller ourselves as it seemed to be the best was to give each other updates. When we got to exchange, again we had no communication from SM, we had to make contact with them to let them know we exchanged. Around 10 days later their sales progressor contacted our selling agents and wanted to know an update of where we were. This was 3 days before completion. They would have received notifications from solicitors and also us. When we completed, we had a call from Megan to say we could collect the keys, again she was very polite. But the whole communication and also them not knowing what is going on with a sale let them down massively.

I’ve dealt with a lot of letting agents and these by far are exceptional. All my emails were responded to the same day, the process was very easy and they were amazingly helpful throughout. Megan and Alison are superb and would highly recommend them. They’ve made my stressful moving circumstances so much less stressful and for that I’m very grateful. Nothing question or request is too much and they respond in a professional yet friendly manner.

Myself and my house mate were renting for the first time in Halstead, Essex and we had the lovely Alison who works at the Halstead branch and was amazing, answered all our questions and was always on hand to help with anything we needed. Alison was very patient with us being new to renting which made our experience so much more pleasant and we felt confident being able to email her about anything regarding the house. We were super lucky to have the best landlords EVER who were so kind and also on hand to help with anything. This made communicating with both Alison and the landlords an easy experience which I know is hard to find nowadays! I highly recommend Scott Maddison as they always go the extra mile.

Megan, has been very helpful, professional and kept me updated during the whole process of renting my property. Would definitely recommend Scott Maddison.

We used Scott Maddison when looking to rent a new property and would highly recommend - especially Megan Bonney who made the whole process seamless, she was not only professional but thorough and her response times are like no other.

They managed to get the most important people across the door in the first week, the people who fell in love with and purchased the house despite the obstacles put in their way by others.Shout out to Megan and Jonathan, who were always on the end of the phone if we needed help or an ear to listen to us.Our sales progressor, Sue Love, has the patience of a Saint. Yes, we had our spats during a complex and stressful sale, but she was there for us right to the end. She went above and beyond with two very different legal firms (I'm sure in some instances she did their work for them!). Sue, single handedly, earnt SM every penny of their commission. We cannot thank her enough for getting our sale over the finish line.

We had a great experience with Scott Maddison renting for our first time! The process was quick and easy with the help of Megan, who always gave us updates as soon as possible and was very attentive to any questions we had - would definitely recommend!!

It has been a pleasure renting a property with Scott Maddison. Megan has been amazing and has communicated with us quickly with all the information throughout the whole process, answering any queries we had.Thanks Megan!