Barchester - Ouse View Care Home

My mother has recently moved into this fantastic residential home. It is like a boutique hotel absolutely beautiful. She is very happy and is adjusting to her new life there

We were very fortunate that the Ouse View Care Home had just opened when it became apparent that our Mum needed full time residential care. The facilities are excellent, the staff are highly professional and we feel very confident that our Mum is being well cared for.These are uncertain times and the pressures on care homes are well documented, but Barchester homes have introduced clear policies aimed at protecting their residents. These are regularly reviewed and well communicated. We just hope that over time things will improve and visiting will become easier in the future.

Brilliant care home, they look after the residents as if they are part of their own family.

Attended today, Monday 6th March 2023, to give a works presentation to some of their residents. Made to feel so welcome by all staff and residents I met. A lovely warm environment and I look forward to calling in again to see them, highly recommend 5 stars.

It may not be cheap (spoiler alert - it's not!) but you get what you pay for. Decent sized rooms, good selection of food for all meals, selection of lounges, TVs in every room and lounge, nice garden, lots of activities (3 each day), lovely staff, daytime receptionist, parking, walks nearby. So many pros and very few cons!

From my first contact with Ouse View, I have nothing but praise for the people I've dealt with. It has been a trying time, negotiating local Covid-19 restrictions, but they couldn't have been more helpful in supporting me in arranging Mum's move from a care home where she hadn't settled. And since Mum moved in, the transformation in her has been amazing. She settled in immediately and has received the very best of care in all respects. Most importantly, she is engaged and cheerful. In her own words I feel that people are interested in me - this was a good move". After months of worry

I wouldn’t hesitate to recommend Ouse View Care Home to anyone seeking a new home for their loved one.The staff clearly have the comfort, health, dignity and wellbeing of all their residents at heart and it’s hugely reassuring to know that Mum is being taken such good care of.Ouse View is clean, beautifully furnished and decorated to a high standard and the ambiance is warm and welcoming. Communal areas are light and airy and the bedrooms spacious and well laid out. There’s a wide selection of activities for the residents and it’s evident that Mum is really benefitting from the opportunity for social interaction that these provide.Ouse View has been quick to adapt a room for safe indoor visits and in between these visits the staff are more than happy to accommodate regular Skype calls instead, to ensure that regular contact with Mum is maintained.We’re immensely grateful to all the staff for supporting us with Mum’s recent move to Ouse View and for helping her to settle in.